Project Manager, Retail & Store Manager, Operations Management

Overview

itD is seeking a Project Manager to lead in-store merchandising initiatives that drive impactful retail experiences across the U.S. market. This role is critical in ensuring customers can discover, learn, and engage with wearable technology products through best-in-class physical retail execution. The ideal candidate will bring deep experience in retail merchandising and project management, along with a proven track record of delivering large-scale, high-quality in-store programs across complex retail environments.

Location: Remote in US (PST preferred)

Duration: 10 months

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

• Lead the planning, execution, and management of in-store merchandising programs across thousands of retail locations.
• Coordinate cross-functional teams including marketing, operations, sales, analytics, and external vendors to ensure alignment and successful delivery.
• Manage third-party labor agencies to execute merchandising initiatives in retail environments, ensuring timelines, quality, and deliverables are met.
• Develop detailed execution plans and workback schedules across multiple product lines and initiatives.
• Monitor and track field execution, analyze performance data, and provide reporting to internal stakeholders.
• Identify risks and operational challenges, proactively resolving issues through collaboration with internal and external partners.
• Oversee budgeting and invoice processing to ensure projects remain within financial targets.

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.
• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.

• 3+ years of experience in retail in-store merchandising (brand or vendor side).
• 3+ years of project management experience.
• 3+ years of experience managing third-party labor or vendor teams.
• Demonstrated ability to manage complex, large-scale retail execution programs across multiple locations.
• Experience collaborating with cross-functional stakeholders and external partners.
• Strong communication skills with the ability to provide clear, concise updates across teams.
• High attention to detail with the ability to manage complex installations and execution plans.
• Proficiency in Google Workspace and Microsoft Office applications.

• Experience working with optical or specialty retail environments.
• Experience planning and executing large-scale merchandising installations from concept through production.
• Familiarity with managing budgets and maintaining financial accountability.
• Experience working in highly cross-functional environments.
• Experience with in-store technology demos or retail tech environments.
• Experience in mobile carrier or specialty retail industries.

• Bachelor’s degree in a relevant field or equivalent work experience required.

About itD:
We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers.

This permeates down to how we approach every…