FSQA Lead

Shift Schedule

Sunday–Wednesday 6:00 pm‑4:30 am and Wednesday–Saturday 6:00 pm‑4:30 am

The FSQA lead works alongside and with the team, stepping in as needed to ensure maximum productivity. This position is under the direction of the FSQA Supervisor. The Lead is responsible for following and enforcing all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies, in cooperation with the supervisor. The Lead is required to ensure that the facility is maintained at SQF level of cleanliness and process execution.

• Oversee and perform typical quality assurance tasks to support the production team and the entire facility up to and including recurring HACCP documentation steps, reporting GMP findings, and communicating food safety issues.
• Train new employees on standard operating procedures (safety, GMP and SQF policies/procedures, PPE/hygiene policies).
• Coach all employees to follow Factor policies and procedures.
• Support the production department by verifying line setups and preparing for next shift work.
• Occasionally communicate with other departments such as Quality or Production to collaborate and solve problems.
• Respectfully support and follow direction from supervisor or management and complete tasks with minimum supervision.
• Ensure compliance with standard operating procedures (safety, GMP and HACCP policies/procedures, PPE/hygiene policies).
• Maintain the work area in a clean and orderly condition and follow prescribed safety regulations.
• Report all food safety quality issues to an immediate supervisor.

• Leadership oriented and foster team cooperation for a large group of employees.
• Results‑driven and detail oriented.
• Time management: maintain momentum and keep employees on task to meet goals and deadlines.
• Basic computer skills primarily utilizing Microsoft Office and Google Sheets.
• Effective communication: express ideas and thoughts clearly, with tact and diplomacy.
• Able to work in a fast‑paced environment.
• Dependable.

• High school diploma/GED and minimum 6 months of related experience.
• Willing and able to work the entire schedule as partial shifts are not accommodated.
• Basic math skills (addition, subtraction, multiplication, division, and fractions).
• Basic computer skills (data entry, Microsoft Office, Google Sheets).
• Proficient in spoken English.

It is the policy of Hello Fresh/Factor not to discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, because they are a protected veteran, or any other protected classification under federal, state, or local law.

Arizona Pay Range: $22.25–$22.25 USD