Senior Quality Manager

At Hello Fresh, we want to change the way people eat forever by offering our customers high-quality food and recipes for different meal occasions. Over the past 10 years, we've seen this mission spread around the world and beyond our wildest dreams. Now, we are a global food solutions group and the world's leading meal kit company, active in 18 countries across 3 continents.

So, how did we do it? Our weekly boxes full of exciting recipes and fresh ingredients have blossomed into a community of customers looking for delicious, healthy, and sustainable options. The Hello Fresh Group now includes our core brand, Hello Fresh, as well as:
Green Chef, Every Plate, Chefs Plate, Factor_, and Youfoodz.

As you may have read in the news …..

“Hello Fresh Acquires Ready-to-Eat Meal Company Factor
75, Inc.”

• The acquisition marks the next step in Hello Fresh’s growth plan in the US to strengthen its leading position and to expand its total addressable market
• Both companies will benefit from their combined resources, operational excellence and data-driven approach

We are extremely excited by this news as we add to the range of products available to our customers.

What is Factor?

We believe that health and wellness starts with food and what you put into your body. Our goal is to help our customers achieve their health and wellness goals. We focus on being physically fit and healthy with nutritious, purposeful eating. We want to help real people achieve real results without sacrificing time and energy trying to sort through the overwhelming amount of information.

We use the freshest, highest quality ingredients available, and our in-house culinary team is constantly working to optimize the nutritional value of every single meal. Meals arrive fresh and are fully prepared- simply heat in the microwave or oven and enjoy!

Job Description

Have responsibility for all quality assurance related internal audits in adherence with regulatory standards. The position manages a team of quality assurance managers in kitchen, production and fulfillment environments in the Goodyear area. Additionally, the position develops, implements and oversees quality management systems designed to ensure continuous production of advanced composite materials and applications consistent with established standards, customer specifications and production goals to ensure the highest level of food safety and quality of our products.

This position will report to the Associate Director of Food Safety & Quality Operations.

You will...

• Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality.
• Manages the department engaged in inspection and testing activities to ensure high productivity and high technical integrity.
• Performing internal audits.
• Develop and analyze statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.
• Coordinate objectives with production procedures in cooperation with other plant managers to maximize product reliability and minimize costs.
• Create, document and implement inspection criteria and procedures.
• Interpret quality control philosophy to key personnel within the company.
• Maintain an active role on internal continuous improvement teams.
• Design, develop and implement quality control training programs.
• Provide, and oversee, inspection activity for products throughout the production cycle.
• Interact with vendors and procurement to ensure quality of all purchased parts.
• Addressing non-conformities from previous internal and external audits.
• Conducting a management review of the quality system.
• Following-up on and closing pending preventive and corrective action requests.
• Ensuring…