Operations Supervisor

Are you a hands-on leader with a passion for warehouse operations and team development? Do you thrive in fast-moving environments where accuracy, efficiency, and safety are key? We're looking for a driven Operations Supervisor to oversee day-to-day warehouse functions—including inbound/outbound logistics, inventory control, and compliance—while providing outstanding service to our internal and external customers.

• Lead and supervise warehouse staff to ensure smooth daily operations, from receiving and storage to picking, packing, and shipping.
• Foster a positive, high-performance culture by coaching team members, delivering regular feedback, and supporting professional growth.
• Conduct team huddles and operational meetings to align priorities, share updates, and drive continuous improvement.
• Monitor and report on operational KPIs, including productivity, accuracy, and on-time performance.
• Oversee documentation for inbound and outbound shipments to ensure compliance with all applicable regulations, including customs, safety, and quality standards.
• Collaborate with cross-functional teams to solve problems, implement process improvements, and maintain service excellence.
• Communicate effectively with internal stakeholders and external partners to ensure timely shipment processing and issue resolution.
• Maintain a flexible schedule, including availability for on-call support as needed to meet operational demands.
• Champion safety initiatives and ensure all team members follow company policies and warehouse procedures.

• Education & Experience:
  • Bachelor’s degree in Logistics, Supply Chain, or related field preferred.
  • At least 4 years of warehouse or logistics experience, with 1+ year in a leadership or supervisory role.
  • Experience with import/export processes or transportation coordination is a strong plus.
• Technical Knowledge:
  • Working knowledge of warehouse management systems (WMS), inventory control, shipping documentation, and safety regulations.
  • Familiarity with import/export compliance, including ITAR and hazmat regulations, is a plus.
• Skills:
  • Proficiency in Microsoft Office and warehouse software applications.
  • Strong organizational, analytical, and problem-solving skills.
  • Ability to read and interpret policies, shipping documents, and compliance guidelines.
• Leadership Qualities:
  • Proven ability to lead teams, delegate tasks effectively, and manage performance.
  • Clear and professional communication, both written and verbal.
  • Commitment to delivering exceptional customer service and operational excellence