Sr Systems Service Engineer

Join Schneider Electric's Process Automation Services team and play a key role in supporting mission-critical industrial control systems across a diverse customer base. As a Senior Systems Service Engineer
, you will provide expert technical support, commissioning, troubleshooting, upgrades, cybersecurity implementation, and lifecycle services for Distributed Control Systems (DCS),
PLCs
, Safety Instrumented Systems (SIS), and related industrial automation technologies
.

This position requires a highly motivated professional who enjoys solving complex technical challenges, working directly with customers, and delivering innovative solutions that improve system reliability, performance, and operational efficiency.

Travel Requirements: Travel up to 75% within the southeast region of GA, FL, TN, NC and SC. Residence within the service territory is preferred.

• Provide onsite and remote support for industrial automation and control systems.
• Perform preventive and corrective maintenance activities.
• Troubleshoot and resolve complex hardware, software, networking, and process control issues.
• Maintain customer systems with software updates, patches, quick fixes, and hardware upgrades.
• Deliver detailed service reports and technical documentation.
• Support emergency service requests when required.

• Configure, commission, and optimize DCS, PLC, HMI, and SIS systems.
• Support control system migrations, modernization projects, and technology upgrades.
• Perform Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), startup, and commissioning activities.
• Analyze system performance and conduct root cause analysis to identify and resolve issues.
• Review project specifications, control narratives, P&IDs, and engineering documentation.
• Develop upgrade plans and technical recommendations for customers.

• Support sales and account teams with technical guidance and customer consultations.
• Participate in proposal reviews and project planning activities.
• Collaborate with engineering, product management, manufacturing, and customer teams.
• Mentor junior engineers and field service personnel.

• Implement industrial cybersecurity best practices for control system environments.
• Follow Schneider Electric safety, quality, and service standards.
• Ensure compliance with customer requirements and contractual obligations.

• System Platform / Wonderware
• Other major DCS platforms including Emerson DeltaV, Honeywell Experion, ABB, or Yokogawa

• Strong customer focus and commitment to service excellence.
• Ability to solve complex technical challenges independently.
• Effective communicator and team collaborator.
• Strong troubleshooting and root cause analysis skills.
• Leadership mindset with the ability to mentor others.
• Passion for learning new technologies and supporting customers in critical industrial environments.

• Power Generation
• Chemical Processing
• Oil & Gas
• Pulp & Paper
• Water/Wastewater
• Manufacturing

Field Service Manager

• Work with industry-leading automation and control technologies.
• Support major industrial customers across multiple industries.
• Enjoy a high degree of technical autonomy and customer interaction.
• Continuous training and career development opportunities.
• Join a collaborative team focused on innovation, safety, and customer success.

• Associate's or bachelor’s degree in engineering, Engineering Technology, Electrical Engineering, Computer Science, Process Control, or a related technical discipline.
• Minimum 5 years of experience in industrial automation, process control, or control systems engineering.
• Experience supporting, configuring, troubleshooting, and maintaining industrial control systems.
• Strong knowledge of:

Strong knowledge of:

• Distributed Control Systems (DCS)
• PLCs and HMI platforms
• Industrial networking
• Process instrumentation
• OPC communications
• Control strategies and process automation

Ability to read and interpret:

• P&IDs
• Electrical drawings
• Control narratives
• Functional specifications

Experience with one or more of the following:

• Schneider Electric Foxboro DCS
• Triconex Safety Systems
• Modicon PLCs
• AVEVA System Platform / Wonderware
• Other major DCS platforms including Emerson DeltaV, Honeywell Experion, ABB, or Yokogawa

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values – Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork – starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning…