Assistant Branch Manager

The Assistant Branch Manager role is built for candidates who want to lead a branch of their own one day. Working closely with the Branch Manager, the Assistant Manager gains hands‑on exposure to branch operations while driving loan sales, managing past‑due accounts, preparing tax returns, and working directly with customers to meet financial needs. This role requires daily outbound calling, including high‑volume collection activity, meeting with customers in person, and closing loans.

The Assistant Manager is accountable for keeping accounts current while consistently generating new business, and is expected to build the leadership, sales, and operational skills needed to advance into a Branch Manager role. Success in this role requires the ability to manage a fast‑paced workload, handle challenging conversations, and meet performance goals across sales, collections, tax services, and branch operations, with opportunities for performance‑based earnings and advancement into leadership.

Compensation $19–$23 per hour, based on experience and location, plus performance‑based bonus opportunities. Total earnings increase with strong individual and branch performance, and this role is your first step on the path toward Branch Manager‑level pay and responsibility.

• A built‑in path to branch leadership – The Assistant Manager role is designed to prepare you for a Branch Manager position, and many of our leaders, including executives, started in a frontline role just like this one
• Promote‑from‑within culture – A large percentage of team members advance into leadership
• Performance‑based earnings – Bonus opportunities tied to branch results
• Comprehensive benefits for all stages of life – Including major medical, dental, vision, life insurance, long‑term disability, and free mental health support
• Retirement and time off – 401(k) with company match, paid holidays, and vacation time
• Community focus – Paid volunteer time and a strong commitment to giving back
• Work‑life balance – Predictable schedules with a focus on time outside of work

World Finance has been recognized as a Top Workplace USA for six consecutive years and a Newsweek Most Trustworthy Company. Since 1962, we have helped millions of customers meet their financial needs through personal loans, tax services, and credit‑building solutions. With over 1,000 branches across 16 states, we are committed to serving the communities where we live and work. For over 60 years, World Finance has been helping customers focus less on the unexpected expenses of life, and more on what makes life so sweet.

In doing so, we offer personal installment loans that suit the specific needs of our customers while simultaneously delivering outstanding customer service. We are always looking for great people to join our team. Located in 16 states, our network of branches work to provide good to the communities around them. World Finance has been recognized as a Top Workplace in the USA, and we are looking forward to having new team members to join us and be a part of our continuous growth.

• The Assistant Manager performs the same core functions as our Financial Services Representative role, with an added focus on building the leadership skills needed to advance into branch management:
• Drive and close loan sales by taking applications, explaining terms, and asking for the business
• Conduct substantial daily outbound customer outreach for collections, application follow‑up, tax services, and new business generation; thrive in a high‑volume, phone‑intensive environment
• Manage delinquent accounts by securing payments and setting payment arrangements
• Contact approved, pending, and former borrowers to drive loan…