Housekeeping Supervisor

Job Details

Job Location:

Pinkham Notch - Gorham, NH 03581

Position Type:
Full Time

Salary Range: $18.00 - $19.00 Hourly

Job Shift: Any

Position:
Housekeeping Supervisor

• Responsible for overall cleanliness and functioning of Joe Dodge Lodge.
• Support the General Manager and Assistant Manager in overseeing campus-wide custodial and grounds operations.
• Serve in a hands‑on leadership role, actively contributing to daily tasks while leading the team and filling in as needed.
• Lead, train, schedule and evaluate housekeeping team.
• Hire new employees as needed.
• Provide active supervision during shifts, offering clear communication, direction, and motivation to support team success.
• Daily laundry/linen operations.
• Order all supplies, maintain all equipment, and keep a complete inventory of all items required for operation in the housekeeping and custodial areas.
• Collaborate with the General Manager to support budgeting priorities for housekeeping and custodial operations, aligning with sustainability goals.
• Work with both the Purchasing and Logistics Manager and Kitchen Staff to support successful on‑site recycling and Clivus programs.
• Participate in organization wide Working Groups to streamline, unify and support operations across AMC locations.
• Serve as a welcome presence and assist visitors and guests in a positive manner; respond to any problems or special requests with a professional demeanor.

• At least 2 years of housekeeping experience, including a minimum of 1 year in a lead or supervisory role.
• Exceptional customer service skills.
• Strong attention to detail and organizational skills.
• Proven ability to work effectively both independently and as part of a team.
• Strong communication skills.
• Prior experience in the hospitality industry.
• Knowledge of commercial cleaning practices and standards.
• Must be willing to work weekend, holidays, and evenings.
• Positive attitude and enthusiasm about AMC’s mission and its programs.

Salary Range: $18–$19 per hour. We are committed to fair compensation practices. The initial salary represents our starting point, and our compensation philosophy is designed to reward and recognize the contributions of our employees as they grow within the organization. External candidates typically begin their journey with us at the starting point of the salary range. The final compensation offer will be based on factors such as experience, education, competencies, and geographic differential relevant to the position, and will be discussed during the interview process.

• Health Plan:
  Generous employer contributions through Cigna with optional vision and dental.
• Other Insurance: 100% employer‑paid life insurance, AD&D insurance, long‑term disability.
• Career Progression:
  The potential to have annual compensation reviews commensurate with performance and effort.
• Retirement: 403(b) with 4% matching employer contributions and a vesting schedule. This benefit increases with tenure.
• Paid Time Off: up to 4 weeks of Paid Time Off and up to 11 paid company holidays s benefit increases with tenure.
• Other Team Member Perks:
  • 30% discount on AMC Merchandise
  • Free Annual AMC Membership
  • 10 Free nights at AMC locations
  • Educational Assistance
  • Pro deal discounts on equipment & gear and more!

The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background record check performed on their name annually with employment contingent upon satisfactory results.