General Manager

Pitstop Fuels is committed to building a sales culture, achieving a high level of customer satisfaction and loyalty while meeting or exceeding efficiency and profitability objectives.

This position oversees energy distribution and service operations in a local geographic area. The General Manager supervises managers in his or her local market and may also directly supervise front-line non-exempt employees.

• Directs local field operations utilizing managers and front-line employees.
• Attains a thorough understanding of the function and goals of each functional area.
• Is the “face” of Pitstop Fuels in his or her local markets and seeks market growth through community contacts.
• Stays abreast of competitive forces in the marketplace, enthusiastically promoting company sales and marketing campaigns, and encouraging employee sales involvement.
• Retains customers by providing exceptional service.
• Guides the execution of our delivery strategy.
• Routinely attends driver and CSR huddles.
• In collaboration with the Director of Discount Fuels, participates in the resolution of a variety of challenging situations including customer relationships and employee disciplinary issues.
• Leverages Human Resources and other shared services as needed.
• Participates in preparation of the annual operating and capital budget and analyzes monthly financial statements identifying and responding to variances from budget.
• Actively participates in the selection, development, and retention of competent and motivated employees in all functional areas.
• Coaches and develops direct reports and provides ongoing performance feedback.
• In collaboration with the Director of Discount Fuels, reviews and sets retail pricing of energy products to maximize gross margin while remaining competitive within each market segment.
• Monitors and gathers competitive market data, recommends adjustments, and keeps the Director of Discount Fuels informed.
• Evaluates performance of direct reports through the Performance Scorecard.
• Evaluates and calibrates scorecards for all positions in area of responsibility.
• Makes recommendations in the annual merit wage increase process.
• Maintains a thorough knowledge and understanding of all Energy policies, procedures, and programs.
• Maintains an understanding of all federal and state laws and regulations pertaining to petroleum distribution and service.
• Attains a thorough understanding of the ADDS E3 system along with other systems for accounting and financial control.
• In collaboration with the Director of Discount Fuels, makes decisions relating to the fleet, buildings, grounds, and bulk plants.
• Promotes safety programs and is an advocate for safety.
• Sets a high standard of corporate and Discount Fuels image, promotes a harmonious and productive working environment, and upholds the integrity of company policies and procedures.

• A bachelor’s degree in business administration or related field or an equivalent combination of education and experience is required.

• Good judgment and the ability to make timely decisions
• Demonstrated budget and financial analysis experience
• Business acumen
• Hiring and staffing
• Building effective teams
• Integrity and trust
• Priority setting
• Drive for results
• Strategic agility

• A minimum of 4 years’ experience leading people.
• A minimum of 4 years’ experience managing a retail energy operation is strongly preferred.

Compensation details are not specified in the provided description.

Pitstop Fuels is committed to diversity and inclusivity in the workplace.