Housekeeping Supervisor

Position:
Housekeeping Supervisor (Full Time)

Location:

Pinkham Notch Visitors Center, Gorham, NH

Pay range: $35,568.00 – $40,310.00 per year.

• Overall cleanliness and functioning of Joe Dodge Lodge.
• Oversee campus-wide custodial and grounds operations, supporting the General Manager and Assistant Manager.
• Hands‑on leadership: actively contributing to daily tasks while leading the team and filling in as needed.
• Lead, train, schedule, and evaluate housekeeping team.
• Hire new employees as needed.
• Active supervision during shifts, offering clear communication, direction, and motivation.
• Daily laundry/linen operations.
• Order supplies, maintain equipment, and keep accurate inventory for housekeeping and custodial areas.
• Collaborate with the General Manager to support budgeting priorities for housekeeping and custodial operations, aligning with sustainability goals.
• Work with Purchasing, Logistics, and Kitchen Staff to support on‑site recycling and Clivus programs.
• Participate in organization‑wide Working Groups to streamline, unify and support operations across AMC locations.
• Serve as a welcome presence, assist visitors and guests, responding to problems or special requests professionally.

• At least 2 years of housekeeping experience, including a minimum of 1 year in a lead or supervisory role.
• Exceptional customer service skills.
• Strong attention to detail and organizational skills.
• Proven ability to work effectively independently and as part of a team.
• Strong communication skills.
• Prior experience in the hospitality industry.
• Knowledge of commercial cleaning practices and standards.
• Willingness to work weekends, holidays, and evenings.
• Positive attitude and enthusiasm about AMC’s mission and programs.

Salary range: $35,568 – $40,310 per year.

Our compensation philosophy rewards and recognizes employees as they grow within the organization.

• Health plan: generous employer contributions through Cigna with optional vision and dental.
• Life insurance, AD&D insurance, and long‑term disability – 100% employer paid.
• Career progression with annual compensation reviews.
• 403(b) retirement with a 4% matching employer contribution, vesting schedule; benefits increase with tenure.
• Paid time off: up to 4 weeks of PTO and up to 11 paid company holidays at hire, increasing with tenure.
• Employee perks: 30% discount on AMC merchandise, free annual AMC membership, 10 free nights at AMC locations, educational assistance, pro deal discounts on equipment & gear, and more.

The Appalachian Mountain Club has zero tolerance for child abuse or placing children in danger. The AMC requires all employees who work in a program or facility which serves children, disabled persons, or the elderly to have a criminal background check performed annually; employment is contingent upon satisfactory results.