Administrative Office Manager

The Administration Office Manager provides essential administrative and operational support to the Administration Office, Kids Care Department, and other program areas as needed. This role plays a vital part in ensuring smooth day-to-day operations, directly supporting the care and experiences of the children and families we serve.

• Full time, 40 hours/week
• Monday
  - Friday 8:00am-5:00pm
• Two evenings per month to support specific programs

• Provide comprehensive administrative support to the Administration Office, Kids Care, RESET, and other programs.
• Serve as the first point of contact for visitors; greet guests warmly and connect them with the appropriate staff.
• Answer phones professionally, direct inquiries, take and relay accurate messages.
• Support parent communications, including onboarding, welcome information, and Kids Care membership enrollments.
• Manage and maintain the My Club Hub  database; generate accurate reports (membership, attendance, demographics, etc.) and resolve system issues promptly.
• Assist with completion of reports, forms, and other administrative documentation as assigned.
• Oversee office operations, including:
  • Submitting and tracking maintenance requests.
  • Maintaining and ordering office supplies.
  • Preparing and reconciling bank deposits.
• Coordinate office and staff events, celebrations, communications, and meeting logistics (room reservations, set-up, materials).
• Travel to Kids Care and RESET program sites as needed to provide staffing or administrative support.
• Work two evenings per month to provide on-site support for scheduled RESET programs.
• Perform additional duties as assigned to support organizational goals.
• Other duties as required.

• Minimum of 3 years’ experience in an administrative or office management role.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint); database management experience a plus.
• Demonstrated ability to uphold and reflect the organization’s mission and values in daily work.
• Reliable transportation, valid driver’s license, safe driving record, and proof of insurance.
• Ability to perform physical tasks as required, including sitting/standing for extended periods, reaching overhead, bending, and lifting up to 20 lbs.