Account Operations Specialist
Listed on 2026-02-19
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Finance & Banking
Accounts Receivable/ Collections -
Business
Accounts Receivable/ Collections
Position: Account Operations Specialist
Location: Goshen, Indiana (100% onsite)
About the Company and Opportunity of Account Operations Specialist:
• Our client is a well-established financial institution known for its commitment to service excellence and operational integrity.
• They foster a supportive and collaborative team environment, offering opportunities for professional growth.
• Employees enjoy a dynamic work culture with a strong emphasis on compliance, accuracy, and efficiency.
Overview of the Account Operations Specialist role:
• Process all incoming and outgoing wire transfers, including authorization support and research requests.
• Manage and process mailed payments, deposits, and safe deposit box delinquency notifications.
• Verify deposit requests and complete various account-related tasks.
• Conduct research related to credit cards, online and mobile banking, debit card products, check copies, statements, tax documents, audits, and regulatory inquiries.
Preferred Qualifications for the Account Operations Specialist role:
• Minimum of 2 years of experience in customer service and banking operations, including online banking applications and issue resolution.
• Strong knowledge of banking regulations, including Bank Secrecy Act, OFAC, Truth in Savings, Regulation CC, and NACHA.
• Excellent verbal and written communication skills.
Please Note: This role is 100% onsite.
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