Regional Manager Commercial Lending

WHAT YOU WILL DO EVERYDAY

As the Manager, Commercial Lending, you will serve as a player‑coach leader responsible for both direct commercial lending production and day‑to‑day leadership of Commercial Lender I–IV roles. Reporting to the Head of Commercial Lending, you will execute the commercial lending strategy by cascading goals, managing performance, coaching lenders, and ensuring consistent execution of credit quality, portfolio management, and member experience standards.

You will maintain a reduced personal commercial loan portfolio while prioritizing team leadership, operational execution, and talent development. This role is critical to translating strategic objectives into consistent results across the commercial lending team.

Direct Reports:
Commercial Lender I, II, III, IV

• 30% Lead, coach, and develop Commercial Lender I–IV team members to drive consistent production, portfolio quality, and member experience. Cascade annual goals, production targets, and key initiatives from the Head of Commercial Lending into actionable team and individual objectives. Conduct regular pipeline, portfolio, and performance reviews to ensure accountability and early risk identification. Support hiring, onboarding, training, and ongoing development of commercial lending talent.
  
  Foster a culture of collaboration, accountability, and continuous improvement across the team.
• 25% Maintain oversight of team loan portfolios to ensure proper risk ratings, covenant compliance, and adherence to credit policy. Serve as an escalation point for complex credits, portfolio concerns, and member issues. Partner with Credit Analysts, Lender Support Specialists, and Commercial Operations to ensure accurate underwriting, documentation, and closing. Ensure lending decisions are executed within delegated authority and policy guidelines.
• 20% Manage a smaller personal commercial loan portfolio while maintaining strong credit quality and member relationships. Originate, underwrite, and close commercial loans within delegated authority. Actively cultivate and maintain relationships with key commercial members and centers of influence. Model best‑in‑class lending, portfolio management, and member engagement practices for the team.
• 15% Support team‑based business development efforts, prospecting campaigns, and referral generation. Participate in commercial community involvement, networking events, and member appreciation activities. Partner with the Head of Commercial Lending on market expansion initiatives and relationship strategies.
• 10% Ensure consistent execution of lending processes, tools, and reporting across the team. Assist with training initiatives, policy rollouts, and change management efforts. Complete required compliance and professional development training. Other duties as assigned.

5+ years of progressive experience in commercial lending, including preferred 5+ years in leadership roles.

Bachelor’s degree in Business Management, Finance, or related field required or years of experience in lieu of a degree. MBA or equivalent preferred. Must have and maintain a valid driver’s license.

• Advanced financial and portfolio analysis
• Executive-level communication and strategic planning
• Deep understanding of credit union regulations and commercial lending practices
• Advanced proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
• Demonstrated knowledge of credit union regulations, products, policies, procedures, and services
• Interpersonal skills to represent the credit union in a professional and positive way, both internally and externally at all times
• Exceptional level of commitment to our culture and community
• Professional appearance and demeanor, excellent interpersonal relations skills, and positive, optimistic outlook
• Ability to establish and maintain positive working relationships with management, peers, employees and vendors, and the ability to effectively resolve conflict
• The ability to motivate or influence internal or external senior level professionals is a critical part of the job, requiring a…