Manager Practice

Reports to a Director or Executive Director. Is responsible for planning, organizing and managing the business operations and activities of the assigned medical group(s). Ensures patient-centered and efficient operations of the practice including nursing care, lab, radiology and the reception area and maintains good public relations. Also responsible for registration and billing functions, computer scheduling and associated training of staff. Handles day-to-day operational issues for the physicians.

• MISSION:
  We deliver outstanding care, inspire health, and connect with heart.
• VALUES:
  Trust. Respect. Integrity. Compassion.
• SERVICE GOALS:
  Personally connect. Keep everyone informed. Be on their team.

• Establishing and implementing goals, objectives, policies, procedures and systems to achieve efficient clinic operation and maximum service to ensure quality patient care to patients of the facility; analyzing and recommending changes in systems, procedures, and policies to improve work flow and efficiencies.
• Developing, revising, and promoting, as needed, objectives of the practice which are in line with overall objectives of BMG annual goals.
• Providing BMG Administration financial and statistical information necessary to make informed decisions regarding the operation of the practice.
• Participating in the development and implementation of plans and budgets; monitoring and controlling facility expenditures within budget. Monitoring fees and reimbursement for services and assisting in revising and implementing changes. Overseeing appropriate compliance of insurance and billing procedures, including correct CPT & ICD-9 & 10 coding, coordination of managed care compliance, collection of appropriate fees and past due accounts, and verification of appropriate demographic and billing information.
• Ensuring compliance with regulatory agencies governing healthcare delivery.
• Working closely with physicians to ensure that operations and Medical Group are managed appropriately.
• Reviewing patient satisfaction surveys with physicians and staff.
• Participating in management team meetings, CQI team projects, and other meetings as directed by Director.

• Coordinating activities of all staff and delegating responsibilities to appropriate personnel.
• Ensuring adherence to BMG policies and procedures by personnel under Practice Manager's supervision.
• Maintaining overall responsibility for scheduling to provide adequate coverage for nursing, radiology, lab, environmental services, patient accounts and billing, and reception and transcription staff under manager's supervision.
• Encouraging and following proper channels of communication to report problems or suggested changes and implementing as necessary.
• Maintaining a safe, clean, comfortable and quiet environment for patients and personnel; monitoring physical property and overseeing maintenance as necessary.
• Ensuring that adequate supplies and equipment necessary for patient care are provided; overseeing purchasing and payables of all equipment and supplies.
• Conducting regular unit meetings to keep personnel informed of directives, policies, and procedures.
• Providing for patient instruction as prescribed by physician, physician assistant, or nurse practitioner regarding patient education and other community resources.
• Coordinating the educational programs of students from nursing, medical assistant and other programs that may relate to the practice.
• Managing building systems by coordinating vendor activities for installation, maintenance, and repairs, including but not limited to, HVAC, telephone, security, cleaning, landscaping, trash, softwater, electrical, etc.
• Establishing and maintaining a system of patient medical record, transcription of medical records, patient scheduling and telephone communication in the practice.
• Being responsible for the selection and termination of employees under supervision of the Director. Evaluating the performance of staff being supervised and preparing and…