Community Office Assistant

Community Office Assistant

Come join UMH Properties, Inc. and make a difference! UMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) on the New York Stock Exchange (NYSE:UMH) with over 50 years in the manufactured housing industry. As a company that provides high-quality affordable homes and well-cared for communities in eleven states, we know that our company is only as strong as our people.

That is why we provide stable and long lasting careers, with extensive training and opportunities for growth.

We are seeking a Community Office Assistant for our Twin Pines Community.

The purpose of the Community Office Assistant position is to support the Community Manager in handling all duties required to keep each community running as well as working together to ensure UMH standards are consistently maintained for residents and employees.

Assist the Community Manager with collecting rent

Assist the Community Manager with the process of selling and renting of homes

Support efforts necessary to regularly inspect and maintain the community to consistently provide an attractive, clean and safe place to live.

Help enforce community rules and regulations

Assist with supervising of maintenance staff

Maintain working knowledge and application of the Americans with Disabilities Act as it pertains to various aspects of the community

Maintain working knowledge and application of the Fair Housing Act and other local laws as they pertain to the sale, rental and financing of homes in our communities

Assist with monitoring rent payments and take action to ensure timely rent payments by residents

Follow UMH rent collection procedures

Learn and adhere to state specific guidelines on commencing eviction actions against residents who are delinquent in paying their rent or in violation of community rules.

Answer phones, take messages, coordinate with Community Manager on responding to resident needs

Interface with residents, applicants, contractors and outside vendors

Input checks into the Rent Manager System

Enter bills for the community into the Rent Manager System

Organize and file electronic and paper documents

Clean and organize the office on a regular basis

Communicate professionally and respectfully with coworkers, managers and community residents.

Closely follow UMH procedures for managing the community

Consistently meet UMH standards for quality and safety

The position includes all other responsibilities that may be necessary to fulfill the duties associated with the position or as may be assigned.

Moving throughout the community by vehicle or on foot.

Frequent use of computer, keyboard, mouse and phone during the work day.

No heavy lifting is required.

Working indoors in an office environment as well as moving throughout the community on foot or by vehicle

Occasional car travel may be required to handle work-related errands outside of the community.

Occasional car or air travel may be required to attend local or long distance trainings or when visiting other communities.

Full-time schedule, 4 days a week and Saturdays.

Occasional weekend, holiday or evening hours may be required based upon specific community needs such as special events, sales promotions, etc.

Part-time schedules will vary based upon specific community needs.

In-person attendance is an essential function of this position.

This is a non-exempt position under the Fair Labor Standards Act. Non-exempt employees will be eligible for overtime pay in weeks where total hours worked exceed forty hours.

Strong customer service skills and the ability to provide the UMH standard of service

Ability to work as part of a team as well as independently to complete job duties

Strong time management and organizational skills

Willingness to attend periodic trainings on procedures and laws as they pertain to the job duties

Competitive wages with options for annual bonuses and pay increases

Sales positions include the option to earn commission

401(k) retirement savings plan with company match

Generous paid time off

Company-paid life insurance for full-time employees

Medical/Rx, Dental and Vision insurance

Voluntary benefit plans:
Disability Insurance, Accident Insurance, Hospital Confinement insurance, Life Insurance, Critical Illness coverage

Pet Insurance

Employee Assistance Program (EAP)

UMH Properties, Inc. will explore and provide reasonable accommodations to assist any qualified individual with a disability in performing the essential functions of his/her job. Please speak with human resources should you require an accommodation or have any questions.

UMH Properties, Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender…