Regional Office Administrator

Position: Regional Office Administrator Full or Part Time

Benefits

• 401(k)
• Health insurance
• Paid time off

Position Summary

As a Regional Office Administrator for RE/MAX Executive Realty, the responsibilities are extensive and varied, however the Regional Office Administrator is primarily responsible for the overall management of the offices, assuring all transactions are compliant both legally, financially, and within the Company’s requirements, while exceeding the expectations of the real estate agents and their clients. The Regional Office Administrator is a reflection and an extension of the Company’s owners.

Qualifications, Experience and Knowledge Required
Essential

• Unyielding moral character
• “How can I help you” attitude
• A proven ability to build strong relationships and trust
• Maintain excellent focus while multi-tasking
• Ability to maintain confidentiality
• Excellent verbal and written communication skills
• Strong administration skills – organized, systems oriented, thorough, and ability for an amazing attention to detail
• Be proficient in the use of Outlook, Word and Excel
• Current driver’s license
• Having own car and automobile insurance
• High school diploma or equivalent
• Background check and drug testing

Desired

• Proven ability to handle a variety of people with diverse communication styles and behaviors
• Experience with administrative functions
• Real estate support or para-legal experience
• Associate or bachelor’s Degree
• Bi-lingual

Roles and Responsibilities

This position may require working in three different office locations within a week. Office locations are Westborough, Grafton, and Hopkinton.

Responsible for initial contact with our real estate agents, our clients, and the public. Always be polite and professional as you may be the first and only impression of the Company.

Answer the telephone promptly and professionally with a smile.

Greet people with a smile and offer to be of assistance when someone comes into the office

Return emails promptly and professionally

Responsible for office equipment and supplies.

Make sure all equipment is operational and we have adequate supplies.

Make sure all company computers are functioning and display TVs are working

Anticipate inventory of supplies to ensure we always have on hand

Know which vendors to contact for assistance with equipment or services.

Responsible for the opening and the closing of the office and the general appearance of the office

Make sure phones are off of Night Service

Check overnight messages and distribute accordingly

Maintain neatness in common areas at all times

Make sure the office is inviting and comfortable.

Lock and secure office when leaving.

Agent Support

Primary point of contact for our agents

Assist agents with office equipment, technology, and platforms

Assist agents with transaction documentation compliance

Maintain agent’s licenses and state required information

Responsible for Transaction Compliance

Obtain and store all required documents

Assure documents are completed correctly and fully executed

Responsible for Financial Management for Transactions

Timely collect funds for transactions and deposit into bank

Record all financial transactions

Assure each real estate transaction is in balance for the escrow account

Prepare funds for disbursement

Balance each transaction

About Us RE/MAX Executive Realty passionately helps people fulfill their real estate dreams. We deliver this by providing exceptional service and support to our clients and we execute our work flawlessly. We enjoy a positive, enthusiastic work environment where we embrace a fun, stimulating and collaborative culture. We are lifelong learners who are committed to personal and professional growth. We are socially responsible as it is part of our foundation as individuals and as a Company to act for the benefit of society.#J-18808-Ljbffr