Receptionist, Healthcare

Job Details

Job Details

Job Location:

Westboro, MA 01581

Position Type:
Full Time Education Level: High School Salary Range: $20.50 - $23.50 Hourly

Job Shift: 1st Shift/Days Job Category:
Entry Level

Location:

Westborough, MA
- Inpatient Clinical Stabilization Services (CSS) Program

Pay rate: $20.50-$23.50/hour

Schedule:

Sunday
- Thursday, 8:00am - 4:30pm

• Health, dental, vision insurances/additional voluntary insurances
• Company-paid life insurance/employee assistance programs
• Generous paid time off accrual
• Tuition reimbursement/loan repayment options
• 401k with company match up to 7%!
• Discounts on wide array of services/entertainment nationwide

• Providing the highest quality of customer service at all times and maintaininga friendly, cheerful and courteous demeanor at all tim
• Handling confidential information, including client/guest records, with a high degree of integrity and adhering to all HIPAA and confidentiality policies
• Answering and routing calls as appropriate, and takes messages with accuracy
• Greeting and completing established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested
• Receiving and transmitting mail, packages and messages for clients
• Keeping lobby and desk area clean and presentable
• Performing other duties as assigned, requested or deemed necessary by management
• Demonstrating honesty and integrity at all times in the care of the clients and the use of the facility property
• Arriving for work on time and adheres to the program’s attendance policies
• Demonstrating the ability to prioritize tasks and responsibilities and completing duties in the allotted time
• Maintaining adequate knowledge of the program’s emergency preparedness plan, emergency and security procedures
• Participating in all mandatory training and attends in-service training as required

• Must have a high school diploma and/orGED
• Must have1-2 yearsof front desk experience;hotel experience is highly desirable
• Must possess a high level of communication andexcellentcustomer service skills.
• Experience with billing or admissions processes in a healthcare setting are highly desirable.