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Clinical IT Service Desk Agent (24/7 Healthcare Support
Job in
Grafton, Walsh County, North Dakota, 58237, USA
Listed on 2026-08-02
Listing for:
Creative Solutions Services, LLC
Full Time
position Listed on 2026-08-02
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
NTT DATA Services is hiring for a Provider Clinical Service Desk agent to support healthcare customers with clinical applications in a 24/7 call center. Shift flexibility including nights, weekends, and holidays is required, with day-shift training for account-specific programs.
Responsibilities include handling inbound calls, documenting incidents, and driving resolution around Epic, Cerner, McKesson, and Meditech. Travel up to 10% and ability to lift 25 lbs may be required.
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