Engine Technician

Job Description

Company & Benefits Overview

At our organization, we are committed to ensuring that everyone has the chance to find a fulfilling job, thrive in a supportive environment, advance their careers, and maintain a healthy work-life balance.

As a family-owned business, we take pride in offering a comprehensive benefits package aimed at supporting you and your lifestyle. This commitment has contributed to our recognition as a Forbes Best Employer for seven consecutive years
!

• Full-time associates will become eligible for the following benefits starting on their 91st day of employment:
  Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, and more.
• All major holidays and your birthday off.
• Advanced Leadership Training Programs to help you develop your career skills.
• Employee discounts on popular brands such as Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt, and many others!
• Internal recognition initiatives that foster an engaged workplace.
• 401(K) plan with company matching contributions.

• Weekend premium pay of $2.50 per hour for Saturday and Sunday shifts.
• Base pay can reach up to $18.75 per hour.

* The compensation for this role may vary based on individual experience. Please be aware that salary decisions are influenced by various factors, including the specific job requirements, training and experience, work location, any necessary travel, and current market conditions. These elements will be considered when determining the final salary for new hires.

Keep in mind that salary estimates found on other online job platforms may not accurately reflect the actual pay range for this position. For precise pay range details, please refer to the job description provided by our organization.

The Small Engine Technician will be tasked with diagnosing and repairing a variety of outdoor small engine products, including chainsaws, snowblowers, lawnmowers, UTVs, and ATVs. Providing outstanding customer service is a key aspect of this role.

• Diagnose and repair outdoor power equipment, recreational vehicles, and other mechanical devices.
• Deliver exceptional service and a positive shopping experience. Assist customers with loading and unloading products, finding parts, and addressing inquiries about repairs.
• Diagnose, assemble, and repair all small engine and outdoor power equipment available at our stores.
• Document repairs on work orders, track equipment in the shop, and complete and close out work orders.
• Assist with warranty claims and ensure timely filing.
• Communicate with customers regarding the completion date of their repairs.
• Participate in training sessions and seminars for repair technicians.
• Adhere to Loss Prevention and safety policies and procedures.

To be considered for this position, candidates must:

• Be at least 18 years old.
• Be available to work evenings as needed and at least every other weekend.
• Have prior experience in small engine and/or automotive maintenance.
• Possess previous customer service experience.
• Have a background in retail.
• Exhibit excellent communication skills.

Our organization is proud to be an Equal Opportunity Employer. We value diversity and strive to create an inclusive culture that harnesses the skills and talents of all individuals for the benefit of both the employees and the organization. We do not discriminate against applicants or employees based on race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any other legally protected status.

Our aim is to continue being recognized as an employer of choice, having received the Forbes Best Mid-Sized Company award for an unprecedented seven years in a row.