Front Desk Support Part-Time

Part-Time Front Desk Administrator

The Part-Time Front Desk Administrator provides reception and administrative support during evening hours across designated campus locations, including Student Services, Main Building, Gee Building and the Literacy building, on the main campus in Graham and the Dillingham Center in Burlington, while providing first-class customer service in every interaction. While specific duties may vary slightly by location, the overall responsibility is the same: to deliver high-quality, consistent customer service to students, employees, and visitors.

This position serves as a welcoming presence for evening students and community members, helping ensure they receive accurate information, appropriate referrals, and a positive campus experience. The role also includes assisting with the college-wide switchboard and managing calls after normal business hours. This part-time role primarily covers evening shifts, with some flexibility for occasional weekend hours as needed.

Serve as the first point of contact for students, employees, and visitors during evening hours. Greet visitors professionally and provide friendly, accurate assistance. Manage the college-wide switchboard during assigned shifts, answering and routing calls to appropriate departments. Provide general information about the College and make accurate referrals for further support. Check in students and visitors for evening appointments, testing, or meetings.

Assist with registration support for College and Career Readiness, Workforce and Continuing Education, and Curriculum programs as needed. Maintain a working knowledge of college operations, services, and policies to provide clear and helpful information. Support evening campus events and activities, including use of the 25

Live scheduling system for updates and event coordination. Handle confidential and sensitive information with discretion. Perform other duties as assigned to ensure students and visitors are served consistently and effectively.

Strong customer service and communication skills, with a welcoming demeanor. Ability to multitask and manage high volumes of in-person and phone interactions during busy evening hours. Flexibility and dependability in managing varying evening assignments. Basic proficiency with office and scheduling software (25

Live experience preferred). Ability to work independently with limited supervision during evening hours.

An ACC on-line application MUST be fully completed for consideration, which includes a required letter of interest, transcript attachment. Resume attachments are welcome but will not be accepted in lieu of complete application. For faculty positions, all relevant full- and part-time teaching experience, including start and end dates of employment, should be included on the application. Also, all relevant full- and part-time work experience related to the teaching discipline should be included on the application, including start and end dates.

For non-faculty positions, all relevant full- and part-time work experience related to the position should be included on the application, including start and end dates.

Alamance Community College provides a comprehensive, affordable insurance and benefits program. We are continuously investigating new benefit offerings that are responsive to the needs of our full-time employees.

• State Health Plan
• Health Care and Dependent Care Flexible Spending Accounts
• Dental Insurance
• Vision Insurance
• Additional Supplemental Insurances
• Disability Plan
• NC Retirement Plan
• Leave (Vacation, Sick, FMLA, Civil and Military, Education, and Voluntary Shared)
• Paid Holidays
• Prior State Service Verification
• Supplemental Retirement Plan
• Employee Assistance Program
• State Employees' Credit Union
• State Employees Association of NC (SEANC)
• Employee Discount Program

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* Please note:

Most temporary (part-time or full-time) employees do not earn benefits.