Cloud and Applications System Administrator

IT Cloud & Applications Administrator

Position Summary:

The IT Cloud & Applications Administrator will setup and maintaining the college's cloud-based digital infrastructure, ensuring compliance with institutional policies, and supporting faculty, staff, and students in maintaining a secure computing environment for our campus communities.

Essential Duties and Responsibilities:

Setup and Maintain Microsoft Entra , Microsoft 365, Microsoft Lync, Skype, Teams, and Zoom. Setup and Maintain School Enterprise Applications:
Jamf, Adobe, Fundfive Products:
Clarity, Register, Automate, Google Work spaces. Maintain Enterprise Google Systems via Management – GAM. Set and Support any Point Of Sale systems. Setup, Maintain, and Support all Digital Form solutions (TeamIA, Jotform, MS Forms, and Google Forms). Setup, Maintain, and Support Instructional Applications & Remote Support Solutions (i.e. Ninja One, Team Viewer, Intune). Support Foundation Specific hosted solutions:
Blackbaud, Raisers Edge.

Supervisory Responsibilities:

This position has supervisory responsibilities. ________ This position does not have supervisory responsibilities. _____X_____

Education and/or

Experience:

Associate degree or higher in Cybersecurity, Information Technology, or related field. Knowledge of basic networking concepts, operating systems, and security principles. Familiarity with tools such as antivirus software, SIEM systems, and MFA. Strong problem-solving skills and attention to detail. Certificates, Licenses, Registrations - NA

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:
Continuous Learning
- Assesses own strengths and weaknesses; seeks feedback to improve performance; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. Job Knowledge
- Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively. Use of Technology
- Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date. Problem Solving
- Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics. Communications
- Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods. Written Communication
- Able to read and interpret written information. Cost Consciousness
- Works within approved budget; conserves organizational resources. Diversity
- Shows respect and sensitivity for diversity and cultural differences; promotes a harassment-free environment. Ethics
- Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and principles; upholds organizational values. Organizational Support
- Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities. Adaptability
- Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Personal Appearance
- Dresses appropriately for position. Attendance/Punctuality
- Is consistently at work and on time; arrives at meetings and appointments on time. Dependability
- Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. Initiative
- Looks for and takes advantage of opportunities; asks for and offers help when needed. Innovation
- Meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas. Planning/Organizing
- Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives. Quality
- Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Safety and Security
- Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.…