Team Member, Petsense
Job in
Granbury, Hood County, Texas, 76048, USA
Listed on 2026-03-01
Listing for:
Petsense by Tractor Supply
Full Time
position Listed on 2026-03-01
Job specializations:
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Job Description & How to Apply Below
Join to apply for the Team Member, Petsense role at Petsense by Tractor Supply.
Overall
Job Summary:
This position is responsible for interacting with customers and team members, supporting selling initiatives, and performing assigned tasks while providing legendary customer service.
Essential Duties and Responsibilities (Min 5%)As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:
- Thank the Customer
- Engage with the customer and/or pet
- Advise on products or services
- Make it Memorable
- Operate cash register/computer following cash handling procedures
- Merchandise recovery
- Participate in freight process
- Complete Plan-o-gram procedures
- Assemble merchandise
- Perform janitorial duties
- Execute price changes/markdowns
- Assist customers with loading purchases
- Ensure the safety and well-being of live animals, sanitize and maintain holding tanks, and care for live animals as required
- Complete all related documentation
Experience:
No experience required. Retail experience and/or pet/live animal knowledge is strongly preferred.
Education:
A high school diploma or equivalent is preferred but not required. Must be able to read, write, and count accurately regardless of education level.
- Pet/live animal, pet food, pet product knowledge is strongly preferred.
- Strong communication and problem-solving skills.
- Basic computer skills.
- Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
- Generally working inside with moderate noise.
- Indoor floors and outdoor lots are hard surfaces; lighting and temperature are adequate.
- Work shifts vary, generally no less than 4 hours and may exceed 8 hours.
- Promote a safe and productive work environment and adhere to safety guidelines.
- This position is non-sedentary.
- Must have the stamina and ability to move throughout the store and outdoor areas quickly and safely.
- Operate all related equipment efficiently and safely.
- Occasionally lift or reach merchandise overhead.
- Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
- Move throughout the store for an entire shift.
- Safely access all store areas.
- Operate store equipment such as computers and cash registers.
- Read, write, and count accurately for documentation.
- Communicate effectively with team members and customers.
- Process information and merchandise through the POS system.
- Transfer merchandise weighing up to 50 pounds and move live animals and equipment.
- Complete all required training and certification.
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