Shift supervisor, Retail

Position Summary

A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

• Management:
  Work effectively with store management and store crews; supervise the store’s crew through assigning, directing, and following up on all activities.
• Effective communication between store management and crews.
• Customer Service:
  Assist customers with questions, problems, and complaints; promote CVS customer service culture; handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.
• Maintain customer/patient confidentiality.
• Merchandise/Presentation:
  Price merchandise, stock shelves; execute displays, signage, and inventory of weekly, promotional, and seasonal merchandise; execute display and maintenance of off‑shelf merchandise; reset departments following POGs.

• Deductive reasoning ability, analytical skills, and computer skills.
• Advanced communication and supervision skills.
• Ability to work a flexible schedule, including early morning, overnight, and weekend shifts; work overtime as needed; respond to urgent issues at the store when they arise.

• Experience as a retail supervisor.

High School Diploma or Equivalent Preferred but not Required.

Anticipated Weekly

Hours:

20

Time Type: Part time

Pay Range: $18.94 – $27.94 per hour (base hourly rate).

Final date to receive applications on: 09/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.