Guest Services Associate: Appointment & Customer Care
Job in
Grand Blanc, Genesee County, Michigan, 48480, USA
Listed on 2026-08-17
Listing for:
Volkswagenofgrandblanc
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Management, Bilingual
Job Description & How to Apply Below
Al Serra Auto Plaza in Grand Blanc, MI is seeking a Guest Services Associate to handle inbound/outbound calls, emails, and appointment setting for Sales or Service customers.
You will follow scripts, confirm appointments, respond to inquiries, and log customer information, contributing to high customer satisfaction and a smooth dealership experience.
Candidates need 1+ year call center or BDC experience, strong communication, and ability to work full-time including rotating Saturdays.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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