Grand Blanc - Teller Job Grand Blanc area,Michigan USA,Finance & Banking

Position: Grand Blanc - Teller

Location: Grand Blanc, MI

Job : 444

# of Openings: 1

Reports to: Branch Manager

Role:

To build relationships with members by assisting them with their financial transactions and listening for other financial needs.

Essential Functions & Responsibilities

40% – Welcome the member to their window with eye contact and a smile, use the member’s name, thank them, and process transactions (deposits, withdrawals, loan payments, money orders, cashier’s checks, transfers) with complete accuracy.
40% – Interact with members to determine benefits of other Credit Union products and services; cross‑sell with integrity and promote self‑service channels.
15% – Perform miscellaneous tasks such as drop‑box deposits, filing, copying forms, and computer input. Other duties as assigned.
5% – Balance cash drawer and daily transactions.

Performance Measurements

Meet ELGA’s Core Factor expectations (Accountability, Attitude, Communication, Competence, Continuous Improvement & Innovation, Relationship Building).

Provide informed, friendly, professional, personal service – eye contact, use member’s name, smile, listen, find correct answer.

Handle all transactions timely and accurately, stay focused, and look for cross‑sell opportunities.

Maintain 100% accuracy in all transactions and balance drawer 100% of time.

Achieve 100% of daily/weekly/monthly/annual sales goals (e.g., monthly: 8‑11 electronic services, 1‑3 new loan products, 4‑6 new/upgraded shares).

Complete and pass Certification 1 process.

Support other associates and offer help when needed.

Knowledge and Skills

Experience: One month to twelve months of similar or related experience.

Education: High school education or GED.

Interpersonal

Skills:

Regular contact with public members and vendors, providing courteous service and assistance.

Other

Skills:

Proficient in Microsoft Office and data entry.

This position is a full‑time in‑office position.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

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