Billing Specialist

Hart Medical Equipment provides a full range of home care products and support services based on individual needs. We strive to conduct our patient care operation with the highest standards. We are a nationally accredited, premier provider of home medical equipment and supplies.

Job Type: Full Time
Location: Grand Blanc, MI
Salary & Benefits: Competitive salary and benefits package. EOE

Coordinates insurance and billing related activities associated with the care of services provided to customers of the company.

• Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses
• Initiate private pay collections after insurance cancellation, denial or other issues
• Obtain referrals and pre‑authorizations as well as eligibility and verification of benefit when required
• Prepare, review, and transmit claims using billing software, including electronic and paper claim processing
• Follow up on unpaid claims within standard billing cycle timeframe
• Check each insurance payment for accuracy and compliance with contract discount
• Identify and bill secondary or tertiary insurances
• Maintain accuracy of tables and inform management of rate changes
• Check to see if claims remain unpaid and follow up with patients and insurance companies to determine cause of delay and keep the billing cycle on track
• Look into denied claims and research how to modify the claim for maximum reimbursement
• Answer inquiries from patients, insurance companies, or fellow employees regarding assigned accounts, billing process, or appeals process. This includes reviewing for accuracy, completeness, and obtaining missing information
• Maintain complete understanding and knowledge of all reimbursement requirements for assigned payers as well as general knowledge for other payers
• Communicate policy changes/issues to management so information can be disseminated company‑wide
• Liaise between payers/provider representatives when necessary
• Uphold a positive attitude towards tasks and co‑workers, and a commitment to teamwork throughout the billing team and the organization
• Serve as troubleshooter for accounts receivable problems and as back‑up troubleshooter for the complete system
• Other duties as requested by Management

To perform this job successfully, an individual must be professional, proactive, and positive with internal and external customers and coworkers. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• High school diploma or general education degree (GED)
• Minimum of six (6) months in a medical related field and/or training; or equivalent combination of education and experience

• Excellent interpersonal, written and verbal communication skills
• Attention to detail
• Good data entry skills
• Proficiency with computers, strong typing skills
• Good organization skills

Proficient English (verbal, written)

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and hear. The employee is occasionally required to stand and walk, and must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision. All employees are required to work in a safe manner.

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office environment.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

By submitting an application, you are agreeing to the terms of Hart's Application Acknowledgement and Agreement found at (Use the "Apply for this Job" box below)..

IRB Medical Equipment LLC, dba Hart Medical Equipment, is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, citizenship age, disability genetic information, height, weight, marital or veteran status or any other protected status in accordance with the requirements of applicable federal state and local laws. Hart Medical Equipment also provides reasonable accommodation for individuals with disabilities in accordance with applicable law.