Student Support Coordinator II

Job search

e.g. "Administrator, Melbourne"

• Full-time Staff 1

• Grand Forks 1

• Program Coordination 1

Apply now Job no: H497651
Work type: Full-time Staff
Location: Grand Forks
Categories: Program Coordination

• $41,900+ depending on experience, annual, Non-Exempt (Eligible for overtime)
• 40 hours per week
• This position offers a hybrid schedule with two remote days and three on‑campus days each week.

• Communicate, monitor and track the nursing student verification process using a database
• Periodically audit nursing verifications/archive graduate students in Verified Credentials
• Answer student questions regarding verifications via phone and email
• Manage the Docu Sign handbooks and release forms to for graduate and undergraduate nursing students
• Place and remove registration holds to ensure graduate and undergraduate students are in compliance with verifications prior to registering for courses
• Gather and verify data and produce comprehensive reporting and documentation to support accreditation site visits, fulfill clinical information requests, and meet periodic reporting requirements for accrediting and university entities
• Manage Student Onboarding Process
  • Provide documents for clinical sites when requested
  • Request additional student documentation required by clinical sites as needed
  • Manage the data sharing between Verified Credentials and My Clinical Exchange
  • Ensure students going into clinical practicums have all the documentation submitted prior to starting
  • Collaborate with and provide regular updates to OSS Manager and Clinical Placement Manager regarding the onboarding process
  • Create and distribute training materials to all graduate and undergraduate nursing students to ensure they understand and adhere to policies and procedures
• Support Graduate Admissions and Progressions
  • Assist with prospective student inquiries and maintain records of the interaction
  • Process graduate admission applications
  • Monitor and update tracking/progression spreadsheets
  • Ensure graduate listservs are up to date
  • Assist with graduate student correspondence
  • Provide regular updates to track directors and attend bi‑weekly meetings
• Strong customer service skills and positive attitude
• Ability to manage multiple tasks and projects, prioritizing as needed
• Proficiency in written and verbal communications
• Strong attention to details
• Ability to stay organized and meet varying deadlines
• Ability to work independently and make sound judgement decisions
• Ability to learn and become proficient in new software platforms
• Bachelor’s Degree
• Proficiency with Microsoft Office Products
• Extensive experience with Microsoft Excel (creating, updating, filtering)
• Experience creating training or procedural manuals and implementation
• Successful completion of a Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.
This position does not support visa sponsorship for continued employment.

• Experience in an academic setting
• Two years of administrative experience
• Knowledge of healthcare or immunization terminology
• Experience working with e-documents and/or document imaging systems

Please include a cover letter and resume with your application.

Advertised: 02 Feb 2026 Central Standard Time
Applications close: 17 Feb 2026 Central Standard Time