Administrative Clerk

This position requires an active Public Trust clearance or the ability to obtain a Public Trust clearance. US Citizenship is required.

Specializes in tracking and obtaining initial specialty care and referrals to network primary care, including obtaining legible reporting (CLR) from military treatment facilities (MTF), network and non-network providers. Responsibilities include pursuing CLRs NLT 60 days from the referral entry or when there is evidence of a claim, completing CLR uploads no later than 180 calendar days after the order entry date, importing/scanning CLRs into the correct patient records, following up with MTF specialty care providers who did not complete CLR referral results in accordance with business rules, and preparing referral management data reports/metrics using referral tracking data tools.

Demonstrates medical ethics, telephone etiquette, office, administrative, and clerical skills to provide professional customer service to patients and staff.

Compensation & Benefits:

Estimated Starting Salary Range for Admin Clerk
: $38,604.80

Pay commensurate with experience.

Full-time benefits include Medical, Dental, Vision, 401K, and other benefits as provided. Benefits are subject to change with or without notice.

• Shall read, understand, speak, and write English fluently.
• General office administrative and clerical skills to perform receptionist duties and answer telephones.
• Operational computer skills with general working knowledge of word processing and Microsoft applications (including Windows, Word, Excel, Outlook).
• Understanding of medical terminology preferred.
• Prepare referral management data reports/metrics using referral tracking data tools.
• Knowledge of or ability to learn computer applications, such as MHS Genesis, preferred.
• One year of healthcare administrative experience in an inpatient or outpatient care setting within the last three years is required.
• General medical ethics, telephone etiquette, written/verbal/electronic communication, and customer service skills.
• Performs other job-related duties as assigned.

• High school diploma or GED equivalent.
• College classes or degree preferred.
• Must pass pre-employment qualifications of Cherokee Federal.

Company Information: Cherokee Nation Integrated Health (CNIH) is part of Cherokee Federal, the division of tribally owned federal contracting companies. For more information about Cherokee Federal, visit

Legal Disclaimer:
All qualified applicants will receive consideration for employment without regard to protected veteran status, disability, or any other status protected under applicable federal, state, or local law. Some roles require access to government buildings or military installations and candidates must pass pre-employment qualifications.