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Customer Care Agent — Problem Solver; Sign
Job in
Grand Forks, Grand Forks County, North Dakota, 58203, USA
Listed on 2026-09-09
Listing for:
Marvin
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Marvin is seeking a Customer Care Agent in Warroad, MN to serve as the primary contact for dealers and customers across phone, email, and chat. You will guide users through product questions, warranty concerns, and system navigation with empathy and accuracy.
The role emphasizes training dealers on Marvin’s software and warranty processes, owning issues to resolution, and onboarding new partners. A strong emphasis on collaboration and knowledge sharing is key.
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