Personal Banker - Grand Forks

Personal Banker - Grand Forks

Department: Retail Banking

Location: Grand Forks, ND

Salary Range: $18 - $26/hr DOE

First International Bank & Trust is seeking a Personal Banker to join our Grand Forks branch. This role plays an important part in delivering a positive customer experience while supporting the day-to-day operations of the branch. From handling transactions to helping customers open and maintain accounts, you’ll be a key contributor to both service and relationship-building in the community.

This is a great opportunity for someone who enjoys working with people, values accuracy, and takes pride in doing things the right way. Whether you bring prior banking experience or a strong background in customer service, we’re looking for individuals who are friendly, dependable, and willing to learn.

As a family-owned and operated community bank, we focus on building long-term relationships with our customers and within our communities. Our Grand Forks branch offers a Monday–Friday schedule (no Saturdays) and a supportive, team-oriented environment.

• Provide a welcoming, professional experience for customers while following best practices to verify identification and protect against fraud.
• Accurately process a wide range of financial transactions, including deposits, withdrawals, and payments.
• Maintain and balance cash in accordance with established procedures and internal controls.
• Open and maintain consumer and business accounts, including gathering documentation and explaining account features, services, and bank policies.
• Build relationships with customers by understanding their needs and recommending appropriate products and services.
• Collaborate with internal partners and make referrals to support customer needs across the bank.
• Support overall branch operations and work collaboratively with teammates to ensure daily coverage and service standards.
• Follow policies, procedures, and confidentiality expectations while maintaining high standards of accuracy and professionalism.

• High school diploma or equivalent required.
• Previous customer service and/or cash handling experience preferred.
• Banking or financial institution experience is a plus, especially experience with account opening, account maintenance, or relationship banking.
• Strong communication and interpersonal skills with a friendly, professional approach.
• Attention to detail and ability to handle transactions and customer information accurately.
• Reliability, professionalism, and a team-focused mindset.
• Willingness to learn and take on a variety of responsibilities within the branch.

• Health, Dental & Vision
• 401K Retirement Plan with Employer Match
• Paid Parental Leave
• Life and Disability Insurance
• Generous PTO and Holiday pay

First International Bank & Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ. We show our employees we care by providing competitive benefits and training and growth opportunities.

To learn more or if you have questions before applying, please contact

Equal Opportunity Employer

First International Bank & Trust is an Equal Opportunity Employer.