Banquet Server | Part-Time | Alerus Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world‑class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Banquet Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. Their primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, they maintain an acute focus on detail and hospitality.

Banquet Servers work collaboratively with kitchen and event staff to ensure the timely delivery of courses, adapt to guest needs in real-time, and uphold the ambiance and quality of the event.

Beyond serving, Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. They are responsible for resetting spaces for subsequent events and ensuring that all equipment is cleaned and stored appropriately. Whether it's a formal gala, corporate event, or wedding reception, Banquet Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest‑focused attitude.

This role pays an hourly rate of $13.00 and is tip eligible.

401(k) Savings Plan and 401(k) matching.

This position will remain open until May 15, 2026.

Alerus Center is the region’s largest convention and meeting facility. This seamless complex offers a diverse arena space that can be used for indoor football, trade shows, concerts and more, as well as a full conference center that can host conventions, meetings, weddings, banquets, and more. Alerus Center is Grand Forks’ premier entertainment and convention facility. Alerus Center is an exciting place for residents and visitors to enjoy a variety of entertainment activities and a superior convention facility that generates sales tax dollars for the community.

• Reads and understands Banquet Event Orders.
• Provides fine dining level food and beverage service to guests for all events consistent with DLTCC standards of service.
• Initiates and maintains friendly and professional contact with guests ensuring that all needs are anticipated and met.
• Setup and maintain both food and beverage stations in various locations throughout the building consistent with DLTCC standards of service.
• Maintain and inventory for both food and beverage stations.
• Maintain all event areas and front of house staging areas in a tidy and organized manner.
• Participate in both setup and cleanup of food and beverage service items.
• Works independently during slower times.
• Perform safe work by helping to provide a safe and clean work environment.
• Has a high level of social contact and deals often with patrons.
• Ensures that work is accurate and complete.
• Maintains a customer‑focused, positive and professional attitude.

• High School diploma or equivalent GED strongly preferred; equivalent experience may be substituted.
• A minimum of one (1) year of work experience in events, banquets or restaurants is preferred.
• Must be at least 18 years of age.
• Ability to work a flexible schedule, including nights, weekends and select holidays.
• Ability to read and oral and written communication skills in the English language.
• Knowledge of basic arithmetic (addition, subtraction, multiplication, and division).
• Must be able to stand for extended periods of time.
• Ability to bend, stretch, twist or reach out with the body, arms and/or legs.
• Must be able to lift, push, pull or carry heavy objects up to 30 lbs. and 15 lbs. often.
• Must be punctual with consistent attendance.
• Must be able to respond to simple complaints or inquiries from customers, members of the business community, and/or regulatory agencies.