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Technical Help Desk Specialist, 24/7 Card Support
Job in
Grand Forks, Grand Forks County, North Dakota, 58203, USA
Listed on 2026-08-21
Listing for:
Us Bank
Full Time
position Listed on 2026-08-21
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
U.S. Bank is seeking a Technical Help Desk Representative to support commercial credit card platforms through phone, email, and chat while delivering exceptional technical assistance.
You will troubleshoot, guide users through system walkthroughs, and escalate complex issues as needed, contributing to service excellence. The role operates in a 24/7 center with a swing shift (1pm–9:30pm) and rotating weekend shifts after training; a post-employment screening is required for federal accounts.
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