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Roadside Call Center Supervisor – Coaching & Performance

Job in Grand Forks, Grand Forks County, North Dakota, 58203, USA
Listing for: Cox Enterprises
Full Time position
Listed on 2026-10-03
Job specializations:
  • Management
    General Management
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR
Job Description & How to Apply Below

Cox Enterprises in North Dakota is seeking a Supervisor, New Call/Follow Up to lead a team in a fast-paced roadside assistance environment. You will oversee daily operations, scheduling, coaching, training, and customer service excellence.

The role focuses on monitoring performance, developing staff, managing 24/7 coverage, and ensuring adherence to policies while driving service quality and productivity. Strong communication, Microsoft Office proficiency, and a track record in contact centers

Join us at Cox Enterprises as our next Roadside Call Center Supervisor – Coaching & Performance in ND, United States.

We are currently recruiting a Roadside Call Center Supervisor – Coaching & Performance for our team in ND, United States.

This is a strong opening to take on the Roadside Call Center Supervisor – Coaching & Performance role at Cox Enterprises.

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