Shift Manager - Express - Grand Forks AFB

Position: Shift Manager - The Express - Grand Forks AFB
Job Description

As a Shift Manager at the Exchange, you'll assist in planning, managing and directing retail store operations dealing with merchandising, selling, stocking, promoting and reordering of goods. If you are highly adaptable and enjoy a job where no two days are the same, this is the position for you. Your primary duties will involve merchandising the floor, creating price labels, and updating shelf labels.

Therefore, organizational skills and tidiness are important- you are an integral part of making sure our store looks clean and appealing to the customer. Your knowledge of the store will also allow you to provide expert customer service and create a welcoming environment.

We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, and status as an employee of the DoD.

So what can you expect as a Shift Manager at the Exchange?

* Follow all safety guidelines and operating procedures

* Deliver extraordinary customer experience by engaging customers and prioritizing customer needs over tasks

* Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer

* Able to use computer software to create labels, check pricing, and review plan-o-grams.

* Receive inventory, manage inventory, and rotate stock.

* Excellent communication skills, sharing direction with associates and communicating with customers.

* Maintaining a clean and fully stocked area according to Exchange guidelines

Job Qualifications

One year of retail experience in retail store operations within the last two years is required.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Major Duties

Assists in planning, managing and directing retail store operations.

Assists in establishing financial goals to maximize sales, profit, SSR, productivity, turns and inventory.

Evaluates and enhances customer service and customer satisfaction.

Supervises, trains, develops and schedules associates for current positions and future growth.

Maintains compliance, as applicable, in loss prevention, accounting, money transfers, internal controls, environmental issues and EPA/environmental agencies/organizations policies, procedures, rules and regulations.

Performs other duties as assigned.