Shelter Support Assistant

Shelter Support Assistant

Make a direct impact as a part-time Shelter Support Assistant at Mary's Place, CVIC's confidential shelter for individuals and families to stay, allowing them to take the next steps towards a life that is free from violence. This on-site role is critical in providing immediate support, maintaining a secure environment, and empowering clients towards a brighter future.

This part-time role offers an evening and weekend schedule. Hours vary depending on need, with typical weekday shifts from 5:00 pm to 8:30 am and weekend shifts scheduled for 24 hours. Overnight hours, where staff regularly sleep without interruption, allow for a good work-life balance.

We're Seeking Candidates Who Are:

• Highly empathetic and reliable.
• Committed to client confidentiality and safety.
• Proactive and skilled at managing multiple tasks.
• Excellent communicators, both written and verbal.

MINIMUM QUALIFICATIONS:

High school diploma is required with related experience preferred.

COMPENSATION:
Hourly rate begins at $16.00 for awake hours/direct service hours and $7.50 per hour for sleep hours. Enjoy leave benefits that include holiday pay for CVIC-observed holidays worked, plus the ability to accrue paid annual, sick, and personal time off.

SUPERVISED BY:
Director of Shelter Services

CLASSIFICATION:
Non-Exempt

KEY RESPONSIBILITIES

Client-Centered Support

Be readily available to shelter clients, conducting comprehensive intakes, providing orientations, and addressing immediate needs. Offer emotional support, resource navigation (housing, employment, education), and crisis services.

On-Site Presence:

Work from common areas or the shelter office during awake hours to maximize client accessibility. Ensure a constant and accessible presence for shelter clients, including any new clients who may arrive after coordinating with staff working the crisis line. Reside in private staff quarters during overnight, evening and weekend shifts.

Safety & Security

Prioritize client safety and well-being by enforcing shelter policies, maintaining strict confidentiality, and being proficient in emergency procedures.

Operational Assistance

Contribute to daily shelter operations, including purchasing supplies and groceries, assisting clients with meal preparation (as needed), maintaining cleanliness, and reporting maintenance issues.

Reporting & Collaboration

Document client and shelter situations via email reports and attend required staff meetings.

CVIC is an Equal Opportunity Employer including disability/veterans.