Child Support Specialist – Enforcement

Final date to receive applications:

Job Type: County

• Reviews, researches and assesses applications received or referrals for determination of child support or medical support orders and enforcement.
• Drafts, composes, enters and processes legal documents such as Motions/Affidavits, Stipulations, Judgments/Orders, Order to Show Cause, Warrants and Income Withholding Orders as required to establish and enforce child support.
• Documents contacts, correspondence and records all actions taken for each case in KIDS in accordance with the Bureau of Child Support.
• Reviews and interprets financial information to determine appropriate child support obligations pursuant to Wisconsin State statutes and child support guidelines. Determine availability of medical insurance.
• Attends court hearings, takes notes, and testifies if summoned.
• Negotiates settlement agreements with parents and attorneys. Discusses stipulating to a medical support and/or child support order prior to scheduled court date, including other orders necessary to provide a full range of enforcement services.
• Prepares necessary legal documents for scheduled Court hearings. Reviews orders following hearing and prepares income withholding order.
• Prepares legal documents for interstate enforcement and establishment. Works with other states, facilitating enforcement and establishment.
• Conducts investigative activities to locate absent parents.
• Monitors and enforces child support orders and payment records to ensure compliance of child support guidelines.
• Communicates with clients, attorneys, employers, and other related persons regarding case concerns via telephone or in office.
• Processes appropriate reviews of Court orders, confirming relevant items such as shared-time placement, split custody and serial family payers and bringing to resolution by Stipulation or Court hearings.
• Implements and maintains administrative lien process, account seizure and alternative payment plans.
• Evaluates and processes monthly performance reports.
• Maintains case files in KIDS, e-filing and electronic files in office.
• Close cases based on Federal closure criteria.
• Provides backup assistance to other department personnel as needed.
• Attends trainings, round tables, seminars and meetings as required and approved by Department Director.
• Other duties as assigned.

• Knowledge and ability to enter and/or retrieve data in the State of Wisconsin Kids Information Data System (KIDS), and other systems, such as, but not limited to, CARES/CWW, DOT, CCAP, DIHLR, Vital Records, CLEAR, and various State department policy and procedures.
• Ability to obtain information and guidelines from the Bureau of Child Support Resource page.
• Knowledge, skill, and ability to understand and use legal terminology, legal format, and processes.
• Knowledge of standard and legal office practices, procedures, and clerical techniques.
• Knowledge of Wisconsin Statutes and ongoing statutory changes, procedural changes, and form changes.
• Skill to take notes and accurately incorporates essential details in preparing legal documents.
• Ability and skill to prepare Court documents in a timely and accurate manner.
• Ability to establish and maintain accurate records of assigned activities and operations.
• Ability to interpret and implement local policies and procedures; written instructions, general correspondence;
  Federal, State, and local regulations.
• Skill in organizational and time management to prioritize duties to accomplish a high volume of work product while adapting to constant changes in priority.
• Ability to perform detailed work accurately and independently in compliance with stringent time limits requiring minimal direction and supervision.
• Ability to think quickly, maintain self-control, and adapt to stressful situations.
• Knowledge of current office practices and procedures and knowledge of the operation of standard office equipment and software.
• Knowledge of computer software including word processing, spreadsheet and database applications consistent for this position.
• Ability to perform mathematical calculations required of this position.
• Ability to communicate clearly,…