BDC Lead: Lead, Coach & Accelerate Appointments
Job in
Grand Island, Hall County, Nebraska, 68803, USA
Listed on 2026-08-17
Listing for:
Team Auto Center
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
Grand Island Motor Company is seeking an organized and motivated Business Development Center Lead (BDC Lead) to guide customer communication and appointment-setting efforts. You will coach the BDC team, handle inquiries across phone, email, text, and online channels, and ensure timely, professional customer interactions in a fast-paced dealership environment.
The ideal candidate brings strong BDC or customer service experience and leadership skills, with a focus on schedule optimization,
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