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HelpDesk/Support IT Support Technical Support Systems Administrator

Tech Helpdesk Supervisor: Lead Multi-Property IT Support

Job in Grand Island, Hall County, Nebraska, 68803, USA
Listing for: Grand Island Casino Resort
Full Time position
Listed on 2026-02-18
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A premier entertainment destination in Nebraska is seeking a Technology Helpdesk Supervisor to lead the helpdesk team and enhance IT operations. This role involves managing the ticketing system, providing technical support, and mentoring a team of 3-7 IT professionals. Candidates should have a Bachelor's degree in IT or a related field, with a minimum of 3 years of IT support experience and 2 years in a supervisory role.

This position is critical for ensuring operational efficiency and high customer satisfaction.
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