Desk Rep

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.

This position will be located in: Grand Island, NE

Final date to receive applications: until filled. Please note that the position may be filled before or after the listed Final date to receive applications. Applications will only be accepted while the posting remains active.

The City Desk Representative supports the operation functions of the city desk. Enters orders, fills orders, processes returns, responsible for maintaining a clean, safe and well-stocked City Desk display area, maintains vendor catalogs and price sheets, informs proper departments of stock outs, and maintains assigned inventory stock locations.

• Provides customer service functions including, but not limited to, order entry, filling orders, processing returns, expediting, and technical assistance, Will Call, and other functions, as needed.
• Maintains a clean, safe and well-stocked City Desk display area.
• Displays specials and other promotion items to sell.
• Maintains vendor catalogs and price sheets.
• Informs proper departments of stock outs, inventory discrepancies and other inventory problems or concerns.
• Maintains assigned inventory stock locations, ensuring correct locator and tidy shelves.
• Abides by all safety requirements including wearing the required PPE gear.

• Participates in marketing planning and strategizing for Border States product lines, as needed.
• Participates in the implementation and success of marketing plans, as required.
• Attends sales meetings as required and keeps current on new products and applications.
• Assists with receiving, shipping and other warehouse associate functions, as required.
• Ensures all batched managed material is labeled accurately and inventoried, as needed.

• Minimum of a 2-year business/trade degree preferred or the equivalent in work experience.
• Minimum of 1 year of prior warehouse, city desk, and/or sales experience with good knowledge of electrical products or systems preferred.
• Requires the ability to read, write, and speak in English.
• Prefer strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, and SAP software.

• Excellent interpersonal, written, and verbal communication, reading skills
• Ability to effectively plan and organize
• Excellent customer service skills including being competent, accurate, responsive, and engaged

Lift and carry requirements (weight and frequency): Occasional 0 – 33%;
Frequently 34 – 66%;
Continuously 67 – 100%

• Lift from Floor to Waist: 0–10 lbs (Occasionally); 10–25 lbs (Occasionally); 26–50 lbs (Occasionally); 51–75 lbs (Occasionally); 76–100 lbs (Occasionally); 101+ lbs (Occasionally)
• Above Waist Lift: 0–10 lbs (Occasionally); 10–25 lbs (Occasionally); 26–50 lbs (Occasionally); 51–75 lbs (Occasionally); 76–100 lbs (Occasionally); 101+ lbs (Not at all)
• Unilateral Carry: 0–10 lbs (Occasionally); 10–25 lbs (Occasionally); 26–50 lbs (Not at all); 51–75 lbs (Not at all); 76–100 lbs (Not at all); 101+ lbs (Not at all)
• Bilateral Carry: 0–10 lbs (Occasionally); 10–25 lbs (Occasionally); 26–50 lbs (Occasionally); 51–75 lbs (Occasionally); 76–100 lbs (Not at all); 101+ lbs (Not at all)

Physical Activity

• Sitting:
  Not at all
• Standing:
  Frequently
• Walking:
  Continuously
• Bending/Stooping:
  Occasionally
• Crawling:
  Not at all
• Climbing/Walking Stairs:
  Occasionally
• Reaching:
  Frequently
• Crouching/Squatting:
  Occasionally
• Kneeling:
  Occasionally
• Balancing:
  Frequently
• Repetitive Motion:
  Occasionally
• Trunk Rotation:
  Occasionally
• Pushing/Pulling:
  Occasionally
• Handling:
  Continuously
• Fingering:
  Frequently
• Talking:
  Continuously
• Driving (fork lift):
  Occasionally
• Desk Work:
  Continuously
• Use of tools:
  Frequently
• Hearing:
  Continuously
• Exposure to adverse weather & temperature conditions:
  Frequently
• Travel:
  Not at all

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.

• Equal Opportunity For All:
  It’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.
• Drug Free/Smoke Free workplace:
  Employment may be contingent on pre-employment screenings such as criminal background check, MVR check (where applicable), and drug testing. The MVR check and drug testing vary by role and will be communicated during onboarding.