Field Service Technician

Field Service Technician page is loaded## Field Service Technician locations:
Grand Island, NEtime type:
Full time posted on:
Posted 7 Days Agojob requisition :
R-100817

Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.

Accel also owns and operates brick and mortar casinos and a racino venue.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year.

For more information, please visit .
** Job Description****:
**** Position Basics
*** Technicians are in the field 40hrs/week, in bars, restaurants, gas stations, truck stops, etc.,
* Service region covers the Tri-City area
* Will train inexperienced candidates
* Hiring for 4 10's Friday-Monday Shift 12pm - 10pm
* Shift starts from home
* Company-supplied vehicle + fuel card
* Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards
** Qualifications
* ** Great Customer Service
* High school diploma or equivalent
* Terminal Handler's License - costs covered by company
* Relevant experience preferred but not required – ATM, amusement, gaming or other electronic / mechanical aptitude (examples – HVAC, low voltage, cable, phone, internet, automotive)
* Ability to communicate effectively & follow written or verbal instruction
* Strong organizational, problem-solving, analytical skills
* Computer literacy helpful but not required
* Valid driver’s license
* Minimum of 21 years of age
* Frequently required to lift/push weights up to 50 pounds
** Summary
* * The primary responsibilities of this position include, but are not limited to; servicing, repairing, cleaning, and maintaining Cash Amusement Devices (CAD), Redemption Terminals (RT), Amusement devices/equipment, Automatic Teller Machines (ATM), Marketing devices/equipment, and other associated equipment as required. Service technicians will interact with other Accel Entertainment employees and personnel at partner locations. These interactions will promote teamwork and a positive customer experience.
** Duties and Responsibilities
*** Respond to and troubleshoot service calls for equipment repairs in a timely manner
* Interact with clerks, restaurant staff, management, and customers to solve issues as they arise
* Provide exemplary customer service
* Manage inventory to ensure parts are available when repairs are needed
* Complete all necessary documentation for device entry and logs
* Perform auditing procedures on CADs, amusement devices, dispensers, and ATMs#AEGaming
** Base Pay Range****:**$18-$22/hour based on experience
* This range represents the low and high end of the anticipated base salary range for this position. The base salary will depend on a number of factors such as: qualifications, experience level, and skillset.
** Voluntary full-time employment benefits include medical, dental, and vision; life, AD&D, critical illness, and hospital insurance; short and long-term disability; identity/legal protection; as well as access to FSA and HSA accounts. Full and part-time employees are eligible to contribute to traditional and/or Roth 401(k) plans. Our Employee Assistance Program (EAP) offers counseling for a multitude of topics including (but not limited to) mental health, finances, adult care, disability, and grief.
* Accel Entertainment is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.locations:
Grand Island, NEtime type:
Full time posted on:
Posted 7 Days Ago
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