USA) Cake Decorator

Position Summary

As a Cake Decorator you will drive member service in your area to deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the total club meets the member’s expectations.

Collaborates with cross-functional teams and helps educate other associates on tools, tasks and resources; communicates and develops interpersonal skills for providing customer service, being flexible to the needs of the business, maintaining in-stock levels and controlling shrinkage.

Plans the bakery productions ensuring consistency in quality and accuracy of bakery decorative designs following recipe measurement instructions; works with a variety of products—for example decorating bags, tips and nozzles—to create decorative flowers and lettering on bakery items; ensures adherence to food safety standards, sanitation guidelines, cold chain compliance and inventory management; operates, maintains and sanitizes equipment and demonstrates understanding of product and layout execution.

Leverages digital tools to drive sales, improve the shopping experience and elevate associate engagement; utilizes hand-held technology to make immediate business decisions related to production, merchandise ordering, training and product quality with the member in mind; adapts to new tools and encourages others to use them.

Drives the performance of the bakery area ensuring quality and date control standards; eliminates waste; prepares for seasonal events that impact the bakery volume—for example holidays, graduations and family events; identifies member needs, assists members with purchasing decisions and resolves member issues and concerns.

Serves as a brand advocate by valuing the member’s experience in Bakery and modeling high-quality service and products; interacts with associates to understand roadblocks and assists in training, developing, influencing and inspiring them to work in a style that is respectful, supportive and team-oriented.

Complies with company policies, procedures and standards of ethics and integrity by implementing related action plans using the Open Door Policy and applying these in executing business processes and practices.

Completes work assignments and priorities using policies, data and resources; collaborates with managers, coworkers, customers and other business partners to identify priorities, deadlines and expectations, carries out tasks, communicates progress and information, and determines and recommends ways to address improvement opportunities; adapts to and learns from change, difficulties and feedback.

Embraces differences in people, cultures, ideas and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps attract the best talent.

Works as a team, builds strong and trusting relationships, communicates with impact, energy and positivity to motivate and influence.

Strengthens the team by helping develop and mentor others; recognizes others’ contributions and accomplishments.

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company by making a positive impact for associates, customers, members and the world around us.

Acts in a selfless manner and is consistently humble, self-aware, honest, fair and transparent.

Serves our Customers and Members; delivers results while putting the customer first.

Makes decisions based on reliable information; balances short- and long-term priorities and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.

Displays curiosity and a desire to learn; takes calculated risks and demonstrates courage and resilience.