Child Support Bookkeeper

Position: CHILD SUPPORT BOOKKEEPER
$22.29 - $25.07_____________________________________________________________Mesa County Department of Human Services is a forward-thinking agency that has over 300 employees serving the needs of nearly 40,000 residents. From the Colorado National Monument to the thriving agricultural lands and city centers, Mesa County contains a diverse, natural landscape that provides many outdoor activities and adventures. As individuals and an organization, we value and respect humanity, honesty, balance, inclusion and teamwork.

We provide a level of flexibility for staff to be able to accommodate their lives outside of the office environment. We value family and the relationships that make our lives rewarding.

Our Mission:

The Mission of the Mesa County Department of Human Services is to help individuals and families achieve safety, stability and opportunity for meaningful employment.

Our Values:

Mesa County Department of Human Services values represent our behavioral anchors for how we conduct ourselves. Simply stated, we value Humanity, Balance, Honesty, Inclusion and Teamwork.

Job Summary:

The Child Support Bookkeeper performs accounting functions to ensure the accurate processing, recording, reconciliation, and reporting of child support payments and obligations. This position maintains child support ledgers, analyzes court orders, resolves payment discrepancies, prepares arrears calculations, and ensures compliance with applicable laws, regulations, and confidentiality requirements. The role collaborates with internal teams, courts, employers, and partner agencies to provide accurate financial information and deliver responsive, human-centered customer service while supporting the effective administration of the Child Support Program.

Essential Duties:(The following statements describe the primary responsibilities and competencies required to successfully perform the role. Duties are representative of the work performed and are not intended to be all-inclusive. Mesa County reserves the right to modify or assign other duties as needed).Financial Processing and Ledger Management Process and allocate payments, ledger adjustments, transfers, and case classification changes using appropriate codes within required time frames to ensure accurate balances and application of funds.

Initiate, maintain, and update child support ledgers and judgment balances based on court orders.

Investigate and correct misapplied or lost payments, data errors, and ledger discrepancies within established timelines.

Financial Analysis, Calculations, and Reporting Analyze and interpret court orders and supporting documentation to calculate accurate arrears and financial obligations.

Determine balances for various support obligations, TANF, and related fees.

Prepare legal and financial documents, including preparing arrears calculations.

Monitor monthly financial reports, reconcile collections, resolve discrepancies, and prepare required reports.

Systems, Documentation, and Compliance Maintain accurate case information in the Automated Child Support Enforcement System (ACSES).Document all financial activities to support audit, legal, and operational requirements.

Ensure accurate reporting and maintain strict confidentiality, including the handling of Federal Taxpayer Information and other sensitive data.

Research, Problem Resolution, and Quality Assurance Research, track, and resolve financial issues, payment discrepancies, data errors, and other case-related problems to ensure timely and accurate resolution.

Verify the accuracy of financial records, reporting, and ledger activity while ensuring compliance with policies, court orders, and established timelines.

Communication, Collaboration, and Stakeholder Support Build and maintain positive professional relationships with colleagues, clients, accountants, auditors, clients’ employers, partner agencies, and intergovernmental entities.

Serve as a liaison with ACSES, the Family Support Registry (FSR), State Office, other counties, and internal teams including Legal, Enforcement, and Establishment.

Communicate professionally and effectively in both oral and written formats.

Respond to financial…