Event Operations Coordinator

Location: Grand Junction, CO 81506

Employment Type: Full-Time

Pay: Up to $23.00 per hour

Schedule: Monday to Friday: 8:00 AM - 5:00 PM (Hours may vary to support special events and operational needs.)

Citadel Security USA is seeking a highly organized and dependable Operations Coordinator – Event Scheduling & Administrative Support to help manage the planning and coordination of security staffing for special events, temporary assignments, and client operations throughout the Grand Junction area.

This position plays a key role in keeping daily operations running smoothly by coordinating schedules, communicating with field personnel, maintaining accurate operational records, and supporting leadership with event logistics. If you enjoy working in a fast‑paced environment where priorities change quickly and attention to detail matters, this opportunity offers an excellent chance to grow within a professional security organization.

• Coordinate staffing for special events, temporary assignments, and semi‑permanent contracts
• Maintain accurate employee schedules using workforce management software
• Send shift confirmations and scheduling updates to officers and supervisors
• Track schedule changes, employee call‑offs, late arrivals, and coverage adjustments
• Assist with last‑minute staffing requests during operational changes or emergency situations
• Maintain and distribute an ongoing event calendar to support operational planning

• Enter event information, client details, and staffing assignments into scheduling platforms
• Maintain accurate operational records to support payroll, billing, and reporting processes
• Assist leadership with preparing staffing reports and deployment summaries
• Organize and maintain documentation related to event operations and personnel assignments
• Help coordinate logistics for new client accounts, special projects, and temporary contracts

• Serve as a primary point of contact between management, supervisors, and field personnel
• Communicate assignment details through phone calls, email, and text messaging
• Answer scheduling‑related questions and direct inquiries to the appropriate department
• Ensure employees receive timely information regarding assignments, schedule updates, and operational expectations
• Maintain professional communication with employees, clients, and operational partners

• Assist Operations leadership with planning and coordinating security coverage for special events
• Participating in operational meetings and planning discussions
• Help improve scheduling processes and operational efficiency
• Support event readiness before, during, and after scheduled operations
• Provide administrative assistance for daily operational activities as needed

• High school diploma or GED
• Valid driver's license and reliable personal vehicle
• Strong organizational and time‑management skills
• Excellent written and verbal communication abilities
• Proficiency with Microsoft Office applications
• Ability to manage multiple assignments while meeting deadlines
• Strong attention to detail and accuracy
• Professional customer service skills
• Ability to maintain confidentiality regarding client and personnel information
• Ability to successfully pass a background check and verify authorization to work in the United States

• One or more years of experience in scheduling, logistics, operations coordination, dispatch, workforce planning, or administrative support
• Experience working in private security, event operations, staffing coordination, or related industries
• Familiarity with workforce management software such as Track Tik or similar scheduling platforms
• Experience supporting payroll, scheduling, or operational reporting
• Strong problem‑solving abilities and the ability to adapt in a fast‑changing work environment

This position primarily works in a professional office setting but regularly supports field operations and event planning activities.

• Managing multiple schedules simultaneously
• Coordinating staffing for…