Cottage Concierge

Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun.

• Who We Are:
  
  At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We're a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life.
  
  Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture.
• The Part You'll Play:
  Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. This position is responsible for providing administrative and resident support services for The Cottages.
  
  The role focuses on coordinating day-to-day operations, promoting resident satisfaction, and facilitating communication between residents and staff. Responsibilities include planning, scheduling, and attending activities, assisting with new resident onboarding, managing communications and documents, and supporting a positive and welcoming environment.

• Coordinate, schedule, and attend (as needed) resident activities and events, including tracking RSVPs and preparing necessary materials.
• Meet with new residents to welcome them and ensure they are acquainted with the community, amenities, and resources.
• Deliver signed birthday cards and balloons to residents on their birthdays.
• Create and distribute a monthly newsletter featuring activities, announcements, and resident highlights.
• Type and distribute notices, flyers, and other communication pieces, as needed.
• Maintain and update key community documents, including new move-in information and resident rosters.
• Submit and follow up on work orders for resident requests and community maintenance needs.
• Attend and take minutes at resident and staff meetings, distributing them afterward as needed.
• Assist with miscellaneous community projects and initiatives.
• Provide occasional front desk coverage for Senior Life Options and greet visitors and residents in a professional and friendly manner.
• Provide occasional support for Senior Life Options activities.
• Offer administrative support to staff at The Cottages, including help with mailings, filing, supply orders, and general organization.
• Support planning and execution of holiday and special events in partnership with other departments.
• More Specifically, In This Role We Request:
  This position requires some specific skills that we hope you can bring.

• High School Diploma or equivalent and 3 years of related experience is required.

• Colorado Identification Card
• Public Notary (must be obtained within 30 days of hire)
• De-Escalation Training (preferred)
• Before you join the Hilltopper Community:
  Connections come with care! Before you join our team, you will be required to go through some background checks and health clearances to ensure the safety and wellbeing of everyone in our community.

The following background checks are conducted by Hilltop Community Resources:

Background Checks will be reran every 5 years

• Hilltop Criminal Background Check
• CBI Record Check
• Sex Offender Registry
• Colorado Adult Protective Services Background Check (CAPS)
• Colorado Department of Regulatory Affairs (DORA) Check
• Department of Health and Human Services Office of Inspector General (OIG) Exclusion List
• Tuberculosis (Tb) Skin Test
• Influenza Vaccination
• Any other required vaccination

• Competitive Pay and Benefits
• The starting wage range for this role is $17.35 to $18.21 per hour.
• Check out our full benefits package here: [Hilltop Community Resources Benefits Guide.](){rel="noopener no referrer" target="_blank"}
• Part-time and full-time schedules that can fit your needs.
• The schedule for this specific position is Monday - Friday 8a-5p. Occasional weekends or evenings may be required.
• Professional and personal development opportunities for all employees
• A supportive and inclusive work environment.
• Meaningful work that makes a positive impact in the community and lives of others.