Ford Service Porter

Summary

Serves as a service drive aid for readying vehicles and service department for daily activities.

• Moving cars between service drive, workshop, storage parking, and pick-up point
  • Ready every incoming vehicle:
    • Paper and plastic
    • Washer fluid
    • Tag & parked location
  • Ready Vehicle for Customer Pick Up
    • Wash cars and park up front when necessary
    • If you’re unsure if a vehicle needs to be washed, ask!
• Maintain Customer Lounge:
  • Turn on Lights
  • Making Coffee
  • Unlock Lounge doors
  • Stock waters, coffee & coffee making supplies (cups, filters, coffee, etc.)
  • Ensure the exterior of the lounge is clean and free of debris or trash
  • Ensure lounge interior is neat and presentable
• Maintain service drive appearance:
  • Wash & sweep floors
  • Ensure tire stacks are neat & tidy
  • Place “wet floor” signs when applicable
  • Clean up oil spots & spills when applicable
  • Keep service drive clear from cars & build up when applicable
  • Emptying trash cans
• Exterior Maintenance:
  • Keep service drive and surrounding area clean
  • Clean windows to service drive doors 2x a month
  • Empty trash can outside if overflowing
  • Shovel and put down ice melt in the event of heavy snow
• Service loaners:
  • Cars need cleaning (wiping down the interior, cleaning interior windows & windshield, removing stains when applicable), fueled, vacuumed, & washed after every return
  • Verify with service office personnel of loaner needs for the next business day
  • Loaner car parking is Loaner Lot for vehicles ready to be handed out, and behind C row for vehicles that need cleaned
• Other Duties as assigned by Management or Advisors
  • Test Driving vehicles
  • Shuttling customers
  • Performing pick up and deliveries
• Maintains a professional appearance
• Driving and handling all cars responsibly to ensure damage prevention and, always protecting dealership property

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.

• Comfort & Understanding with the operation of vehicles
• Driving a manual vehicle
• Communication
• Basic Computer Skills

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume

• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
• Ability to define problems, collect data, establish facts and draw valid conclusions.