Service Advisor

About this position

Automotive Service Advisor – Be the Voice of the Service Lane!

Are you a people-person who loves cars and solving problems? We’re looking for a rockstar Service Advisor to be the go-to connection between our customers and our service team. If you thrive in a fast-paced environment and love turning chaos into calm with a smile, you’ll feel right at home here!

• Greet customers like a champ and get the details on what their car needs.
• Help diagnose issues (with a little road testing, if needed!).
• Create clear, accurate repair orders and cost estimates.
• Keep customers in the loop about repairs, timelines, and any surprises.
• Recommend services that keep vehicles running like new.
• Test drive vehicles to confirm issues or fixes.
• Handle questions, concerns, and complaints with professionalism and care.
• Keep things moving—schedule appointments, coordinate with technicians, and follow up on repairs.
• Make sure cars are safe, secure, and ready to roll.

• Work in a fun, supportive environment.
• Play a key role in helping people take care of their cars.
• Learn and grow with hands‑on experience.
• Be part of a company that values your input and energy.

Ready to shift your career into high gear? Come join us and help drive a great customer experience every day!

• A friendly, helpful attitude and excellent communication skills.
• An eye for detail and a knack for staying organized.
• Someone who genuinely cares about customer satisfaction.
• Prior experience as a Service Advisor or in a customer‑facing automotive role (preferred).
• Strong knowledge of automotive systems and maintenance services.
• Ability to explain technical information in a way customers understand.
• Comfort using scheduling and service software (we’ll train you on the specifics).
• Valid driver’s license and clean driving record.
• High school diploma or equivalent (post‑secondary education a plus).