Service Advisor

Join Discovery Auto Group as a Service Writer (Parts & Estimating Focus)

Are you passionate about the automotive industry and enjoy working in a dynamic, customer-focused environment? Discovery Auto Group, located in Grand Junction, CO, is looking for a detail-oriented and organized Service Writer with a focus on parts and estimating to join our team. If you have at least one year of experience and a knack for providing exceptional service, we’d love to hear from you!

As a Service Writer at Discovery Auto Group, you’ll play a key role in ensuring our customers receive top-notch service. You’ll be the bridge between our customers and the service team, handling parts inquiries, creating accurate estimates, and ensuring a seamless experience from start to finish. This is a great opportunity to bring your skills to a supportive and professional environment where your contributions truly matter.

• Serve as the primary point of contact for customers regarding parts and service needs.
• Accurately prepare estimates for repairs and services.
• Coordinate with the service team to ensure timely and efficient completion of work orders.
• Maintain detailed records of customer interactions, estimates, and parts orders.
• Assist in sourcing and ordering parts as needed.
• Provide clear communication to customers about timelines, costs, and service updates.

• Experience
  :
  At least 1 year of experience in a similar role, preferably in the automotive industry.
• Customer Service Skills
  :
  Strong interpersonal and communication skills to provide an excellent customer experience.
• Detail-Oriented
  :
  Ability to accurately prepare estimates and maintain organized records.
• Technical Knowledge
  :
  Familiarity with automotive parts and repair processes is a plus.
• Problem-Solving
  : A proactive approach to addressing customer needs and resolving issues.

At Discovery Auto Group, we pride ourselves on creating a professional yet welcoming environment where our team members can thrive. As a locally rooted business in Grand Junction, CO, we are committed to delivering quality service to our customers and fostering a culture of collaboration and respect within our team.