Public Area Attendant - AM Weekend

City, State:
Grand Junction, Colorado

Title:

Public Area Attendant

Location:

Doubletree by Hilton, Grand Junction, Colorado

FLSA:
Non-Exempt/Hourly Status:
Part-time

Reports to:

Executive Housekeeper

Pay Range: $15.16 to $16.00 DOE

We are visionaries in the hospitality industry, fueled by innovation and precision, and guided by our core values of being Dynamic, Deliberate, and Distinct. As a privately owned hotel management company, we are committed to providing experiences and opportunities for our guests to create lifelong memories through travel. Managing a portfolio of over 160 hotels across the United States, we offer extensive growth opportunities for our partners and investors, and exceptional hospitality career opportunities for our team members.

The Public Area Attendant ensures the cleanliness and upkeep of all public areas, including restrooms, elevators, and lobbies, to maintain high-quality standards. This role supports guest services by responding to requests and performing additional cleaning tasks to exceed guest expectations.

• Maintains all public restroom and public areas of the hotel in keeping with high standards of quality.
• Responds to requests for items to be delivered (i.e. rollaway beds, refrigerators etc.) and may perform turndown service.
• Cleans back-of-the-house areas as well as providing items or assistance to the hotel staff (such as checking the status of rooms, vacuuming offices etc.)
• Maintains inventory for public areas (i.e. towels for fitness center and pool area, headphones for fitness center etc.) and informs Supervisor when inventory is low.
• Consistently monitors public areas to ensure a high standard of cleanliness throughout the hotel.
• Performs additional cleaning projects as directed by the Supervisor (i.e. carpet cleaning, tile and grout cleaning, etc.)
• Perform all duties in accordance with brand standards and with emphasis on meeting or exceeding guest expectations.
• Maintains regular attendance, is consistently on time, and observes prescribed work, break and meal periods in compliance with standards.
• Maintains high standards of personal appearance and grooming, which include compliance with the dress code.
• Performs any other duties as requested by supervisor.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

To perform the job successfully, an individual should demonstrate the following competencies.

• Associate demonstrates a high QUALITY of work:
  Demonstrates accuracy and thoroughness. Monitors own work to ensure quality. Provides the best possible service to clients and customers.
• Associate demonstrates acceptable PRODUCTIVITY standards Meets or exceeds productivity standards. Produces adequate volume of work efficiently in a specific time.
• Associate demonstrates excellent CUSTOMER SERVICE SKILLS Responds to requests for service and assistance. Demonstrates the desire and ability to provide high-quality service to both internal and external customers. Solicits customer feedback to improve service.
• Associate demonstrates INITIATIVE Asks for and offers help when needed. Includes appropriate people in decision-making.
• Associate demonstrates ACCOUNTABILITY for their job performance Takes responsibility for own actions. Performs work with little or no supervision; works independently. Can be relied upon regarding task completion and follow up.

The requirements listed below are representative of the knowledge, skills, and/or abilities required.

High school education is not required; or up to one month related experience or training; or equivalent combination of education and experience.

Language Ability:
Ability to read and comprehend simple instructions, short correspondence, and memos.

The work environment normally entails the following:

• Indoor work environment
• Exposure to cleaning chemicals throughout the day
• Minimal to moderate noise levels consistent with hotel environment

The physical activity normally entails the following attributes.

• Stand more than 2/3 of the time
• Walk more than 2/3 of the time
• Sit less than 1/3 of the time
• Stoop, kneel, crouch, or crawl less than 1/3 of the time
• Talk or hear more than 2/3 of the time
• Lift up to 50 pounds.
• Push / pull up to 50 pounds.

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color,…