Field Service Technician

Position: Field Service Technician I
About Client:
The client is a technology managed services provider and product reseller.

It provides Managed Workplace Services including IT solutions and hardware, integration and support services and has partnerships within the technology space such as Client, IBM, Cisco, Dell, Apple, Inc, Jamf Pro, Air Watch.
It delivers experience-enhancing solutions that power today s digital workplace, Connect people, technology, and the edge with a seamless experience and Delivering everything you need for real-time collaboration, connection, and support.

Rate Range: $20-$24/Hr

Job Description:

• This is a part-time field technician role supporting multiple customer environments, including retailers, financial institutions, and restaurant locations. The technician will be dispatched to customer sites to provide general IT support, run break-fix and IMAC calls, and support a variety of technology devices.
• We are seeking an experienced Laser Printer Technician with hands-on experience supporting Lexmark, Client, Fuji, large-format/plotter printers, and restaurant IT hardware, including break-fix support. Strong hardware repair skills and OEM service experience are required.

Primary Responsibilities:

• Travel to customer sites to provide on-site IT support
• Perform break-fix and IMAC services
• Troubleshoot and repair hardware, including printers (laser, Fuji, large-format), laptops, servers, POS systems, restaurant IT hardware, and network devices
• Support multiple customers with varying levels of technical complexity
• Ensure all Service Level Agreements (SLAs) are met within the required 4 6 hour response window
• Accurately document work and time using Field Vision and Fieldglass

Top Required Skills:

• Hands-on hardware repair and break-fix experience (printers, POS, restaurant IT hardware, PCs, etc.)
• Experience supporting Fuji printers and large-format/plotter printers strongly preferred
• Familiarity with ticketing systems

Experience:

• 2 5 years of field or IT support experience preferred
• Willing to train the right candidate

Certifications / Education

• A+ certification preferred but not required
• Lexmark certifications and experience strongly preferred
• Experience with Lexmark printer break-fix and installs is a strong plus
• Fuji printer experience is a strong plus
• Client, Dell, and Lenovo experience is desirable but not required

Non-benefitted (other than those mandated under state or federal law).Please note that this position does not include paid time off benefits. ApTask offers subsidized insurance coverage to our employees.

About ApTask:
ApTask is a leading global provider of workforce solutions and talent acquisition services, dedicated to shaping the future of work. As an African American-owned and Veteran-certified company, ApTask offers a comprehensive suite of services, including staffing and recruitment solutions, managed services, IT consulting, and project management. With a focus on excellence, colla

JMboration, and innovation, ApTask provides unparalleled opportunities for professional growth and development. As a member of the ApTask team, you will have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success across diverse industries. Join us at ApTask and be part of our mission to empower organizations to thrive while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued g each interview.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.

If you have any concerns or queries about your personal information, please feel free to contact our…