Account Representative

Account Representative

PDS (Professional Document Solutions), a Proven IT company, is growing! We're looking for a proactive, results-driven Account Representative to own the full sales cycle — from prospecting and presenting to negotiating and closing. You'll build lasting relationships with businesses across Northern Colorado, Denver, Vail, and the Grand Junction Valley, helping them find the right office technology and document workflow solutions to fit their needs.

This role is onsite at PDS, a Proven IT company.

• Manage and grow an existing portfolio of client accounts, serving as a trusted point of contact for their technology and print needs.
• Identify upsell and cross-sell opportunities within current accounts while actively prospecting and building a pipeline of new business.
• Close deals on copiers, printers, wide-format devices, managed print services, and basic IT solutions.
• Deliver tailored presentations and product demos, matching hardware, software, and technology solutions to each client's workflow needs.
• Collaborate with service and IT teams to support installations, network connectivity, and long-term client satisfaction.
• Assist clients with basic IT-related needs including device management, cloud printing, and document workflow solutions.
• Maintain accurate CRM records, activity logs, and pipeline updates.
• Stay current on product lines, office technology trends, and IT developments in document management and workplace solutions.
• Represent PDS at local business events, trade shows, and community engagements across Colorado.
• Work toward and exceed quarterly and annual sales goals.

• 1–2 years of experience in sales, customer service, or a client-facing role; office technology or related industry experience is a plus.
• Eagerness to learn a consultative sales approach and develop pipeline management skills.
• Comfortable with or willing to learn CRM tools.
• Strong communication and interpersonal skills with a customer-first mindset.
• Self-motivated, goal-oriented, and enthusiastic about building client relationships and growing a territory.

• Bachelor's degree or equivalent experience preferred.
• Comfortable both in-person and virtual client interactions.
• Ability to travel regionally (up to 25%) for client meetings and industry events.
• As part of our employment requirements, all team members must provide a valid photo  have consistent access to reliable transportation.

• Frequent use of office equipment, including computers, copiers, phone systems, and other relevant technology, to support daily tasks and operations.
• Ability to remain seated for extended periods while performing office duties and occasional lifting of up to 15 pounds (e.g., handling files, office supplies, or light equipment).
• Standard office environment, requiring occasional light physical activity such as filing, organizing materials, and moving office supplies.

GROUP HEALTH INSURANCE:
After a 30-day waiting period, full-time employees (who work at least 30 hours per week) and their dependents, are eligible to enroll in health benefits through Cigna. Health options include a choice of 2 PPO plans, or a High Deductible Health plan. In addition, Dental benefits are available as well as a Vision PPO plan utilizing the Eye Med network.

Proven also offers voluntary worksite benefits including critical illness and accident coverage, short-term disability insurance, supplemental life and pet insurance.

EMPLOYER PROVIDED LIFE/AD&D INSURANCE:
After a 30-day waiting period, Proven IT provides a flat $25,000 Life Insurance benefit, administered by Blue Cross Blue Shield, to all full-time employees (who work at least 30 hours per week). Accidental Death & Dismemberment (AD&D) benefit payments are determined based on the type of loss incurred and are payable up to the full Life Insurance benefit amount. Life and AD&D Insurance coverage amounts are reduced at ages 65, 70 and 75.

EMPLOYER PROVIDED LTD:
Long-Term Disability (LTD) insurance is an employer-provided benefit and provides protection from loss of income in the event that an…