Sales Professional - Outside Sales

Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!

• Consistently network and build relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
• Hold self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
• Obtain referrals from families served by the location by following up through visits with families after the service
• Network and build community and civic relationships
• Explain and present Dignity Memorial® Personal Planning Guide presentations to families served and referred families
• Maintain and track activity levels to ensure productivity
• Remain flexible with schedule to achieve results; often works nights and weekends

• Establish and maintain strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
• Respond to client inquiries in a timely, respectful, sensitive and professional manner
• Support families in time of grief with acts of kindness
• Connect with families through listening, honest communication and genuine concern
• Develop an understanding of each family’s unique needs and offer solutions that provide value to them
• Stay in touch with families to ensure satisfaction
• Prepare for all appointments and perform all procedures with professionalism and attention to detail
• Provide service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long‑term relationships
• Build trust‑based relationships to earn the right to ask for referrals
• Earn the right to gain referrals to offer protection to family members, and their relatives and friends, by educating them on the benefits of pre‑planning

• Consistently build relationships and work cooperatively with the Funeral Director and other funeral home and/or cemetery staff
• Collaborate and team with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high‑quality service
• Represent a continuous link from services provided at need, through aftercare, to providing services to protect families in future
• Thoroughly and completely review previous services and contacts with families to prepare to support current needs and or sales
• Act as one team, setting arrangement continuation visits within two to three days after the service
• Share family concerns with the rest of the SCI team

• High school education or equivalent
• 1–2 years of college or equivalent experience

• Current state/province issued driver’s license with an acceptable driving record
• In states/provinces where required, must hold a Funeral Directors License to perform this role

• Sales experience or one to two years industry experience or equivalent education
• Previous experience with Customer Relationship Management (CRM) systems is a plus

• Basic computer and technology skills within a sales environment
• Ability to work well in a team, as well as independently
• Ability to work beyond “standard” hours as the need arises
• Good driving record
• Good work ethic
• High level of integrity
• Creative, outgoing and energetic
• Comfortable presenting in front of others
• Desire to help others
• Bilingual, knowledge of another language is a plus

$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)

Location:

US-CO - Grand Junction